The ambiance was relaxing, not too hot because of the heat of several people cooking at once. The hostess/ server was so efficient, attentive and patient She took her time to explain the options available to us. It was a good experience for a first timer. They are a bit pricey compared to other hotpots I've been to but they are worth the experience. The food tasted good. I didn't enjoy the calamari though,didn't like the sauce on it, which ruined the taste for me, but otherwise, everything else was fine. I would definitely recommend it.

The food here is always great, so delicious but what makes it exceptional, is the service. The kindness and attention shown to you as a customer is fantastic. We mentioned once at the beginning of our meal that one individual in our party got to pick whatever they wanted because it was their birthday. We were surprised at the end with them singing Happy Birthday to him and giving him a big bowl of ice cream with a candle in it. This was his second time choosing to spend his birthday here and I can say without a doubt there will be plenty more special occasions celebrated at Royal in Quincy!