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Dynasty
I am so disappointed to write this negative review at this time because I am a regular customer and have usually received great service when I pick up my orders. The one time I decide to place a $100 delivery order I have a major issue. I placed my delivery order online and received an order number and an estimated delivery time. When the delivery time elapsed, I called to find out the status of my order. I was placed on hold and told that I needed to speak to the manager who handles online orders. I was transferred and disconnected. I called back and was transferred and disconnected a second time. And again a third and fourth time. By the fifth callback I am now irate and ready to just pick up the order myself and the staff answering the phones were very snippy. It was not my fault your phone system is malfunctioning, I am the customer wondering where my $100 order is. I hung up on the person after the fifth time and received a text from the driver? “I’m on my way”. Maybe this is a new system and they are working out the kinks but disappointing nonetheless. Moving forward, I will continue to just do pick up only.
I would say solid 3.9 out of 5. The chicken. With garlic sauce was very oily the Flavor was good too much broccoli for the price, it needed a little more chicken. Also was surprised to see zucchini in here. Overall chicken with garlic sauce I'd buy again. The crab Rangoon also I would buy again but it was very skinny in comparison to other Chinese spots. I would return. Just hope for less oil on the next meal.