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Young Chow
Delivery options need to be available. 5/5 in every other way. Food is great. Service is perfection. But you’ve got to let one of the delivery services pick up from you if you’re not going to offer it from your business. I get why you don’t, but our family and many more would order here way more if you did. Our family alone would order 1-2 times a month because we love your restaurant. We don’t because by the time we know we need to order the family dinner, no one wants to go back out. Trust me, it would be even more for your business than what you put out.
3 orders in a row they've forgotten a part of our order. We ordered sweet and sour chicken and didn't get the tub of red sauce. The two previous times we paid for extra rice and have not received it. We will not walk away from the counter without a bag inventory ever again. The food is awesome. Attention to detail, not so much so.