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East Moon Asian Bistro
The service was good, and the food exceeded our expectations. The General Tso's chicken was delicious, and the scallops were very good. The complimentary salad was also a nice touch and tasted great. Our only negative observation was the dried rice—it came molded in the shape of a plastic container, which made it look like it had been sitting pre-packaged for some time. Improving the presentation of the rice would make a big difference, especially since everything else was plated so well.
We’re new to the area from a very Asian neighborhood in Southern California and went to East Moon Asian Bistro for the first time after shopping in the area. We entered around dinner time and I saw the signage at the hostess desk about Chinese pork bun (something I loved while living in SoCal) so I was hoping the server would elaborate. Sadly, that didn’t happen and the lack of communication and customer service would be a constant reoccurrence this evening. I liked that being seated (in a booth for the two of us) was quick and that we were given salad with sesame dressing and a glass of water almost immediately. The ambience and decor was nice too. The restroom was also clean. I didn’t like sitting for nearly 20-30 minutes afterwards with no server returning for our order. When the server did come back around, she didn’t say hello, introduce herself, ask if this was our first time or recommend anything from the menu. She also rushed us by trying to take our menus before we had finished ordering. We ordered a Japanese beer, an East Moon alcoholic drink, udon noodles with beef (to share and for home), a happy family entree and a Thai lemongrass meat entree. We would’ve asked for a sushi or appetizer order to eat there and a pork bun order to go BUT our server didn’t seem to want to hear it. I tried to ask a question to signal for her to slow down and communicate but she whirled away without answering. She came back to deliver the drinks, then the food and once more at the end of the meal when she asked if we wanted more water when it would have been more appropriate to ask whether we wanted dessert, to-go boxes and the check. A check-up on water and the current food should have been conducted midway through the meal. Again, I would’ve liked to order pork buns to go but wasn’t given - again - the opportunity before our server was gone again without communicating. After ordering, I went to the restroom to wash up. I was pleased to find it was clean. Upon return to the table, I was also pleased to find these HUGE portions of food - and it was delicious! Overall, we’re getting closer to finding delicious Asian food here in Maryland that compares to my Chinese, Japanese and Korean community in Los Angeles, California but too bad service here was lackluster (long wait til ordering, no intro, no follow-up and rushed). The food was very good and given in generous portions but the dine-in service makes take-out seem like a blessing.