If I could give this restaurant zero stars, I would. I’ve never written a review before, but I feel like I have to for this restaurant. I love Panda Express, but this particular location seems to have many issues. I’ve been to this restaurant maybe five times. The first time I went, it had just opened and the food was very good, obviously fresh. But it just went downhill from there. Any other time I’ve went the food has been cold, the rice and the chicken was so unnecessarily dry, and the tables were all dirty. I understand if they’re busy, but there was quite literally nobody else there when I would go. The last time I went to this location, it wasn’t even to eat; I was picking up an order for DoorDash. Apparently another Dasher had already picked up the order, which was fine. What was not so fine was that the lady who helped me was so rude for no reason. Like, chill, princess. Unfortunately, I had to call DoorDash so they could cancel the order, so I had to go back inside so they could tell the customer service guy that he could cancel the order. Again, they were so rude. There were three workers, a dude and two women. The woman who had helped me previously had an attitude the whole time while the other two employees snickered in the corner. I apologised and told them to have a good day, to which I got an eye roll from one of them and no other response. So annoying. I’m actually terrified to go in any time I get a DoorDash order from there… social anxiety at it’s finest.

As a frequent panda diner, I was excited to try this cool newly designed store in Wichita. Unfortunately, most tables were dirty, the trash cans were overflowing so that was a bad start. I ordered my normal sweet fire and Beijing bed with noodles and the beef was dry and nothing was even warm. On top of that when I got to the register I was told the soft drink machine was out of order so it was water or tea. Overall, the dirty store, cold food and no soft drinks made for a bad experience.. 👎