I ordered for delivery. When I ordered, for the record on 9/5/24 around 5:45pm, the woman who took my order was extremely rude with an I don't care attitude. I ordered a 4 piece crab Rangoon. I've ordered crab Rangoon from many different places over many years. I received my order within 45 minutes in which I was satisfied. The first thing a grabbed before getting my plate together was that crab ragoon I love so much. Took a big bite and ilthe crust had No filling. I figured sometimes it happens so took a bite out of the second and third which were all empty. The last one I broke open and you can see a trace of crab Rangoon but no filling. I called them to explain and the same rude woman explained to me that's how they make them. After a short argument she told me to ask any of their customers. That's they're signature on the crab rangoon....no filling. She refused ti reimburse or work with me. She offered me 1 egg roll for free but i had to drive 15 minutes to get it. Not being petty but I still paid for a product they refused to fulfill. UPDATE: I'm posting my paper plate the day after my original post. Half chicken and half shrimp fried rice. Found zero shrimp (but shrimp tail skin was in there)and 1 chicken piece

New to the area. Had high hopes for the food here. Was not impressed unfortunately. Egg roll and chicken fried rice were good. Shrimp lo mein was soggy, noodles overcooked, sauce was bland. Will probably be a while Before we try something else from this location in the hopes that it was just an off night tonight.

A casual restaurant serving Chinese,Thai and Japanese meals including sushi, vegetarian and vegan options. Went for a Saturday lunch and was delighted they offer lunchean specials. Available from 11am-3pm you get soup of the day along with an egg roll,entree and rice. Super affordable! We started with a Philly Roll which was delicious. Sushi is made fresh and they offer many many options. The presentation was very nice! My wife had the Beef and Broccoli gluten free which was not available on the lunch menu but it was big enough to share. Served piping hot,the flavor was amazing. I had the Chicken Lo Mein lunch special with an egg roll and Egg Drop soup. No rice since it came with noodles. Portion was enough to bring some home. With locations in Arlington Heights, Naperville and Highwood,this is definitely a place to try. I can't wait to go back !

Never knew they have this place here in carol stream. This restauranr is great. They have great choices of dish in their menu. And food was very tasty. Food was also served very fast and the waiter was very prompt. I hope they will never change the food quality. Will come back to try anither dish

Hairs in the soup. I'm deployed overseas and my gf had a fever. So I ordered her a soup. There was more than one hair in the soup. Unbelievably disgusting. I dare the restaurant to challenge this. We still have the soup. Foul foul foul

Posting a late review… did a takeout from this place few days back. Not a big fan of their combo but their Chinese donuts were good. I also tried normal dumplings and fried dumplings. If you are looking to get dumplings ill suggest the fried ones.

Worth even driving in the snow to pick up FreshFin! As a family, poke bowls is one of our favorite easy dinners, so we’re always trying new poke places. This one is sure to become a family regular. Fresh, great options, easy for everyone to find something they were happy with. We ordered and picked up, but I’ve included pictures of dine in space - super clean and cute. We had the cilantro chicken, mango tango and then created a custom bowl. The servings were generous enough we even have leftovers for lunch! The server was really quick and she was really helpful, even giving some suggestions that turned out fabulous. Give this place a try! Seems like a good regular staple go-to!

I’ve had numerous good experiences at Fresh Fin! The ingredients seem fresh, and the flavors are well balanced. I love that they offer so many options for customization while still having great signature bowls for when you just want to grab something delicious without overthinking it. The staff was friendly, the portions were generous, and the atmosphere was clean and inviting. Fresh Fin is the place to go! I’ll definitely be coming back.

The food is pretty good they got some nice prices besides the beverages and you gotta remind them to give you condiments overall I go back and here’s a pic of what I got that dirty yak

My favorite Chinese spot! Been going here for years! Yummy beef yak extra eggs !

COCKROACH in my food. This was previously a favorite restaurant for my daughter and I. Until 12/18/24 when we had a cockroach that was fried while hiding in the crease of our crab Rangoon. We dined in for the all you can eat sushi lunch and when we got the appetizer, crab Rangoon, my daughter asked if that was a bug in the food. Naturally I automatically replied no but when I looked there was a fried cockroach clear as day on the crab Rangoon. I told the couple dining next to us and they looked and confirmed it was indeed a cockroach I was looking at. Obviously this ended our lunch. When I told the female server and showed her the roach she said “sorry about that”. My daughter and I left but I’m disgusted when I think of how many roaches must be running around for there to be one that somehow got fried in our food which is typically stored frozen prior to being cooked. It looked like it was “hiding” in the folded outside part of the Rangoon . I want to puke thinking about all the times we have previously eaten here. I intend to report this to the health department, but for now I will share the pictures as a warning to others.

My fiance wanted to order sushi tonight, but I opted for fried rice and chicken karaage instead. Unfortunately, what I received was CHICKEN NUGGETS. Look at them. There's no mistaking that those are chicken nuggets. They're even the same shapes as McDonalds nuggets--the circle, the bell, the boot...that one that's vaguely diamond/rhomboid-shaped. Seriously though, it's laughable and incredibly insulting that a restaurant thought that ultra-processed nuggets were an appropriate substitute for karaage--especially if they thought they could fool an East Asian person who knows full well what karaage is supposed to be. If they were going to knowingly send along nuggets, the least they could have done was make sure they were fresh. I was annoyed that it wasn't karaage, but I can still get down with some tasty nuggs. But NARP. The breading wasn't remotely crunchy, and it had that off, stale flavor that suggested it had sat in a musty back room for several hours. Did they run out of karaage and give me their leftover lunch in a panic instead? Because that's what it tasted like. If I had known this would be my experience, I would have just run out to the golden arches and gotten myself a proper 10-piece. Oh yeah, the fried rice was odd too. It didn't taste bad per se, but the flavor was more akin to pilaf. Just an extremely bizzare, disjointed, and altogether disappointing experience. If my fiance suggests ordering from here again we're going to fight about it. Not literally of course. But there will be a heated exchange of words.

The fried chicken wings are great!!! I didn’t like the fried rice too much but I’ll definitely get 4 wings and French fries

Just passed by Didn't go inside the store

Pretty unhappy with my order and customer service today. I order alot from here but had an issue today with food quality and very limited help. Thought maybe a new cook but no. My garlic chicken had 6 pieces of chicken(not the norm here) and my soup had no tofu or black fungus. Also not a full container. Only mushrooms and broth. Very unusual. I order same for months. Called them and they said, "I watched him put chicken in and it should be more than 6 pieces " I'll add chicken and tofu on next order. Not at all happy. They should have resent food or refunded. Probably not ordering again.

Pretty disappointed with the food. Lots of fat in the pork and not much flavor. Definitely not spicy. The chicken had a lot of hard pieces. The crab Rangoon was good but I probably won't go back just for that.

I ordered takeaway and I was shocked when I opened my meal. Broth was cold beef was raw and all ingredients put separately. Not so convenient to me since I had to go to crew lounge in the hotel to heat it up. I ordered it through UberEat. I hope it can be more considerate and convenient in the future. I really don't know how I can have it in a hotel. It's really disappointing, I thought I went to the traditional market and bought this meal... What's the container for? What's the spoon for? Please chop the ingredients... It tasted good, however, it's a waste that it came in this way.

I’ve been coming here ever since they opened, and they never disappoint. I typically always order the Pho Special, Iced Coffee, and Spring rolls. I would also recommend the Weekend Special. But honestly any food option would be a great choice. The service is always quick and very attentive.