I was delighted by the price, options and quality! I loaded up on all the protein options and was impressed with the peanut chicken the most. I'll definitely come back and hit the sushi bar next time

food variety is so much here but below average in taste. only few dishes were good in taste. service was also very poor. no one came for the drink/water refill and no one came for clearing the plates from our table. there were piles of plates on most of the table. unhygienic. Positive : they have separate nice space for family with toddler who need high chair.

The service was amazing. My brother and I went in but didn't know what to order. The lady behind the counter made suggestions and allowed us to sample a few things before we ordered. There are tables, but it's more take and go. Very welcoming and helpful environment

Arrived just before closing time, so they had starting packing food up, but the employee was still kind, explained to me what they had and made me a plate, which was all delicious. I also bought some of the prepackaged pastries provided by a vendor. The ube cookies were moist, flavorful, and especially delicious.

I pulled up to the drive-thru at 8:50 p.m. on Friday evening they close at 9:00 p.m. I asked for a grilled chicken and avocado. BLT and was told unfortunately they "only offer a few select soups this late at night. Because they close soon." I said, but you're open until 9:00 shouldn't your full menu be available until then? I was told "unfortunately it's not because they donate all of their bread at the end of the evening which they need to do a few minutes before closing." That's your financial loss Panera. I will not be returning to this location. Very disappointing and frustrating. It makes very little sense to me. If you're going to be open till 9:00, serve your full menu till 9:00 or list on your menu screen that you stop serving a full menu 15 to 20 minutes before close.

there was chunks of chicken and what appears to be corn in my salad dressing cup… im a vegetarian so I ordered the ceaser salad with no chicken and I replaced the ceaser with green dressing… very disgusted.

This restaurant has great potential but needs some work. Let’s start with the food. We dined in and were blown away by the incredible sushi—the best in the area, especially considering Round Lake’s usual fare of hamburgers and fried food. The crab rangoons were out of this world, and the miso soup was delicious, though not served hot. The house Japanese salad was cold, wet, and delicious, the dressing was fantastic, but sparse. Despite these minor issues, we thoroughly enjoyed our meal. The chef is fantastic, and the menu is plentiful for a Chinese/Japanese themed restaurant. They offer an all you can eat Chinese/Japanese menu, but it is expensive for the area at around $32 per person. The staff is also experienced. However, the dining room is very small and split in half with a gaming area, which is unfortunately a major attraction in the Round Lake area. The restaurant is due for a significant redesign update. Unfortunately, they are severely understaffed to handle the influx of carryout orders. There were only six small tables and one large table, and one of the booths was used as an office. We ended up sitting in the cold back corner. The wait for food was long, as it seemed like there was only one chef cooking Chinese and preparing sushi, who had to go back and forth between the kitchen and the sushi bar. Once the food arrived, the presentation was absolutely stunning and exceeded our expectations. The sushi was expertly prepared and the cuts of sushi were high-grade. We highly recommend dining in. If this restaurant can increase revenue, they should invest in more staff and remove the gaming area. Focus on the exceptional food, as it’s the main draw here. I understand why people complain about their food when ordering out for delivery, it seems like the restaurant may be prioritizing dining room customers over delivery orders. also, this type of food is best served piping hot. We did not experience any problems with the food, and will definitely return to dine in. Investors may be a great opportunity ???

Do NOT eat here!! I would give 0 stars if I could. I ordered take out from them and found a worm in my mei fun noodles. Which means their kitchen is either dirty or they don’t wash their vegetables. On top of that the food was not good at all, no flavor. Also, the customer service was terrible. I went in there to tell them I found a bug in my food and to show them the picture, to get a refund for my order since we threw all the food away. Obviously if there are bugs in one dish chances are they are going to be in another. The manager wasn’t there and the lady I talked to didn’t even apologize all she could said was “oh I wasn’t there that day so I don’t know what happened” like whaaaaat??? What do you mean you don’t know what happened. For that to be all she said is crazy. She took down my number and said the manager would call me but I never got a call. So my husband called them late the next day and whoever was there said she could only give us a refund for the noodles since that was the only dish with a bug… refused to give us a full refund even though we had to throw away all our food since we didn’t trust it. Clearly they could care less that we found a bug in our food. It wasn’t a big deal to them at all, didn’t even seem surprised. Absolutely disgusting establishment. I will continue to tell everyone not to eat here.

Worst location. The last time I ordered for pickup they were over 20 minutes late with preparing it. This second time, I order early. The app tells me my pickup time is 1:37pm. I get a text at 1:12 that my order is ready. I’m unable to get there until 1:35 and my order is sitting on a shelf, not a heater or anything. Really gross. The pickup time of 1:37 is written on the receipt, why don’t you make the food closer to that time? Then I checked my food at home. They gave me h chicken instead of the shrimp I ordered (which was more expensive).

This location literally takes one order at a time in the drive thru. Last time I went was 7 months ago and the exact same issue. I sent an email to corporate and never received a comment back. Just tonight we figured to give them another chance. What a mistake. The one order at a time was still in place (see pictures) and the food was so over cooked my wife had to throw away her plate deciding to eat soup instead…. Considering corporate never got back to me in the past I’ll be disputing my credit card charge and won’t be coming back. I’ve tried in the past to provide good faith feedback and clearly corporate or the local location doesn’t care. So why anyone would continue to buy from this location is beyond me……