Terrible customer service. The employees & Manger act as if they don’t want to serve people of color . This is my second time eating here and I received the same energy . I work for the cubs in a fast paced environment and I Innerstand it can be frustrating nevertheless the lack of professionalism and rudeness is unacceptable. If they don’t like their job they should quit and now being negative energy into the workplace.

I am dissatisfied with the customer service that I received here today. When my grandmother and I walked into the restaurant we did not receive a greeting and the waitresses sat in front of us and talked to each other until my grandma started to give her order to interrupt them. My grandma requested chow mein, orange chicken, and honey walnut chicken. One of the waitresses felt it necessary that the honey walnut shrimp was back by the chow mein to emphasize her annoyance that she needed to pass the plate back to her coworker to add the honey walnut shrimp. This was unnecessary and trivial to mention.

This is a fairly small White 🏰, but with great customer service. The order taker was courteous and was friendly. I ordered three white castles. I got them quickly. And yes, they were very tasty 🍔🍔🍔, or should I say sliders. On the whole, this White Castle was great with great customer service. 👍🏼

The service is regrettable. Being from Chicago, we get shitty service but this exact location is a disappointment. Based on the neighborhood, I understand why WC has em at the bottom of the barrel. Smh. Also I've been here a few times before but recently this service and food has definitely lacked. Only drunkards on a party night would enjoy food from this place.