Even for a Panda I was highly disappointed. I placed an order for a panda bowl with Firecracker steak and shrimp, a panda bowl with kung pao chicken, two egg rolls, and a large side of orange chicken. When I got to the window I paid, and then was informed they were out of egg rolls and it would be a 7 minute wait. I said that was fine, they then trying to get me to substitute the items. They seemed upset that I would not take a substitution, and kept offering replacement options. After stating I really just wanted the egg rolls they told me to pull around front and they would bring it out when ready. I pulled around and parked waiting for my food. They stated it would be out in 7 minutes, 20 minutes later they finally bring the food out. After driving 30 minutes home I find they gave me a bowl with orange chicken rather than kung pao. The Firecracker steak and shrimp was inedible, the shrimp was extremely overcooked and the beef was gray and had an awful smell. I will not be returning to this location, I would have been better off burning my money than trying to get a decent meal from this place.

Way to go Josh and crew tonight at Panda Express. Everything was hot and fresh and the customer service was A1. It’s nice to see a well trained and cohesive crew working together and meeting the needs of a hungry crowd. So again thank you for your great work tonight. Keep it up.