Look I love Panda Express as much as the next guy, but every time and I mean everytime I go, I always order white rice and chow mein in my plate and I can count on one hand how many times they got that right. It’s either fried rice and chow mein, chow mein only, white rice only (what I just received which is why I’m writing this now) and yeah it’s my fault that I’m not checking my plate but I shouldn’t have to do that. It’s not hard to read the receipt and put it on the plate. And like a dad, “im not mad, im just disappointed.”

For me and probably for many others as well, Panda Express is the place to go for relatively cheap but decently made Chinese food. The Kapolei location has been my favorite location since it's pretty new with good service, and the quality of the food. Today, however, I noticed that they stopped providing a separate small box for the third item on a Bigger Plate unlike they used to do in the past. The result is that it is not visually appealing and the flavors from each item got all mixed up. Not sure why such a decision was made. But I'm thinking that while they may reduce some costs by serving everything in one plate, it could turn away some customers who care about how their food is served.

There were 5 women expertly and efficiently running the entire restaurant. 2-3 would take orders and then one would do cashier while two in the back were cooking food. After the rush they were cleaning the beverage and dining area. Fast and efficient service. Would definitely return! A little sad that this location doesn’t offer military discount but it seems to be a lot of locations on Oahu.

I’m a Panda freak! So much good food and usually in stores that are nice and clean. This one did not disappoint. It was tucked away in Doral. The employees were nice, the store clean, and food delicious.

Online order. I went pick up my order because I received a text saying it’s ready for pick up but when I got there I waited because they are still another side of my order. I ordered beef broccoli and string beans chicken,supper green and chow fun. But where is the chicken and beef.

I received a text my online order was ready, but it wasn't. I had to wait for them to prepare my order when I arrived. This was the second time I had to wait at this location when doing a online order. Why do a online order to save time when you still have to wait.? The customers in the restaurant received there order faster waiting in line. This is the only location I have this problem. Hopefully they can fix this issue.

It used to be good but this is under new owner and new chef. Hubby and I thought we would come here since we haven’t been here in a while. We got the shrimp canton the batter was pretty thick. They made it look big but the shrimp is small. It’s a size 41/50. I always made sure my shrimps are cooked since we had bad experience at other places and the shrimp was raw inside. I got the seafood crispy noodle and I put half on my plate and luckily I did not eat it yet. I noticed there was a worm stuck on my chopsticks. I looked carefully and asked hubby to check and said it was a worm for sure. I called the manager and immediately when I showed him the worm he knew and said it was from the veggies. I guess he had the same issues before. Hubby got the lunch plate and it was awful. He only ate not even 1/5 of the food. We ended up wasting the food and not take any home. It does not have any Chinese flavor at all. We will not come here again.

I read mix reviews about this place and went there expecting the worst. The restaurant was not at all busy when I went. I was greeted and seated right away. Hot tea and water served within seconds. The food came really fast too. Probably less than 5 minutes of wait time. The Yang Chow style fried rice was kind of plain and tasteless. Kungpao chicken was by far the least authentic kungpao chicken i ever had. Worse than Panda Express. The chicken tasted okay, it's just not Kungpao. There's like one red pepper in there, literally one! Other than that, beef broccoli and salt/pepper short ribs were on point. I'd come back just for those ribs. Very delicious! The workers were friendly and very attentive. Water cups were constantly filled. Definitely will come back!