The staff’s service was exceptional. Everyone was so friendly and efficient. While I was dining in I witnessed a diner who was being extremely rude and unreasonable. She wanted a small portion of stir fry broccoli without the other vegetables. The staff was accommodating and had the cook make it for her right away. She took a few bites and complained that it was too hard. The staff immediately notified the cook and he was going to cook it more for her. Within a minute, she started raising her voice, complaining that it was taking too long and she wanted her money back. Every staff that dealt with her was so nice- honestly, they had every right to tell her to get lost. It was frustrating to watch what they had to put up with, but they did it gracefully. I hope they see this and know they are appreciated! The food was also good! What I would expect from a fast food Chinese joint.

I’ve been a loyal customer for years, regularly ordering takeout from this location, but after today, I won’t be coming back—nor to any other Panda Express. When I arrived to pick up my order, the staff claimed I hadn’t paid for a bag, even though the app doesn’t even provide that option. Instead of handling the situation politely, they were extremely rude and dismissive. If you expect customers to pay for a bag, at least make it an option in the app. Terrible customer service and a complete disappointment.