The staff’s service was exceptional. Everyone was so friendly and efficient. While I was dining in I witnessed a diner who was being extremely rude and unreasonable. She wanted a small portion of stir fry broccoli without the other vegetables. The staff was accommodating and had the cook make it for her right away. She took a few bites and complained that it was too hard. The staff immediately notified the cook and he was going to cook it more for her. Within a minute, she started raising her voice, complaining that it was taking too long and she wanted her money back. Every staff that dealt with her was so nice- honestly, they had every right to tell her to get lost. It was frustrating to watch what they had to put up with, but they did it gracefully. I hope they see this and know they are appreciated! The food was also good! What I would expect from a fast food Chinese joint.

I’ve been a loyal customer for years, regularly ordering takeout from this location, but after today, I won’t be coming back—nor to any other Panda Express. When I arrived to pick up my order, the staff claimed I hadn’t paid for a bag, even though the app doesn’t even provide that option. Instead of handling the situation politely, they were extremely rude and dismissive. If you expect customers to pay for a bag, at least make it an option in the app. Terrible customer service and a complete disappointment.

Stopped here for some quick food after hiking Koko Head Railway. We ordered a few items off the dim sum menu to share so we were in and out pretty quickly. The place was full when we arrived and was still full when we were finishing up.

Stopped in for Dim Sum. It's located in the Koko neighborhood plaza, a stone's throw from Leonard's Malasada truck parked in the lot. Chinese broccoli was excellent; had the oyster sauce on side; asked for hot mustard and chilie sauce. Char Sui Bao. Steamed bun with bbq pork. Crystal shrimp. Meatballs. Tofu skin wrapped beef. Fried dumplings. Black bean ribs. Sweet sticky rice sesame red bean balls.