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Wok N Roll Restaurant
I ordered on a Saturday around 2:45pm for pickup. Ordered egg drop soup, teriyaki beef, and chicken w/vegetables dinner portion which came with an egg roll. I'll start with the good: The young man at the front was very pleasant. And the egg drop soup was good. Now the bad: Oh. My. Gosh. The teriyaki beef they gave me was inedible. It was either too fatty or burnt that I literally rinsed off the sauce to give to my dogs. I was biting at the meat like a caveman so hard that I broke the stick. I couldn't even chew it down. I tried 2 pieces just on the chance one was just overcooked. Nope. All were bad. They were wrong for serving that and trying to hide it with sauce. The chicken with vegetables was okay. A simple brown sauce so nothing too flavorable. I asked for egg fried rice. It was just rice they may have tossed in the pan with the brown sauce and gave it to me. Not a piece of egg in there. I would've just asked for plain white rice. When I walked in it was a hole in the wall. All alongside the right were just cases of soda. So the atmosphere wasn't great. Very drab. Not much effort to decorate even if your establishment is primarily take out and delivery. There was only one person eating when I went to pick up.
I came here today for the first time because I've been looking for a good chinese food restaurant. I won't lie, the food was okay. I had to re-fry the rice when I got home because the chicken wasn't cooked all the way. I also re-cooked the chicken egg foo young because it wasn't fully cooked on the inside. My other issue with this place is I asked for some extra gravy and the lady asked me if I had cash because there is a $5 minimum on the cards and then she asked me if I had cash app. I just feel like if a person is spending money with your company, the least you could do is give a little more gravy. Small things like that is how you keep your customers happy and coming back. That's also how you get more customers by word of mouth because they will want to recommend your restaurant. I can understand not doing it all the time, but something as small as that made me realize I would never go back there again before I even got my food handed to me. The food being un-done put the icing on the cake for me. I definitely wouldn't recommend them to anyone, nor would I ever return.