The food was HOT N FRESHLY MADE... North lake Mall is under renovation so very less foot fall of customers so usually you don't expect good quantity of food available at food court of these mall but Tokyo Express Impressed us.. Fresh and Delicious Aroma pulling everyone towards it like magnet.. All trays filled like mini mountain.. smelt good and the lady was a true gem.. so polite and friendly. She greeted everyone so well.. a friendly welcome. Offering samplers.. After Panda Express (being one of my favorite's) I came across this place.. neat and clean.. well organized.. all chicken items. I don't prefer pork or beef so for me it was the best.. Price --- worth .. value for money Food -- delicious.. Chow mien... or Fried rice both were well cooked. Spicy chicken was delicious The chicken egg roll and veg rolls were tasty Overall a Delicious, Polite Friendly and ever lasting experience.. HIGHLY RECOMMENDED... WILL COME BACK SOON... Thanks Mam🙏🙏🙏👌👌👌👌👌👌

Soooo good please get out of this mall and go somewhere else the food is too good for you not to. Go to midtown.

My server was great—friendly and attentive—but I’m giving 3 stars because the food took way too long to come out. I visited during a late lunch, so the restaurant wasn’t even busy, yet each order took at least 15 minutes. Also, the portion sizes felt off: the meat dishes were pretty small, while the vegetable orders were huge. The overall experience was just okay.

We had a great time until extortion set in. I am in the sustainability and regenerative field for my career. They spoke of a food waste charge if we didn’t eat all of the food. This is what they say in the beginning at least. We are vegetarian/pescatarians so the staff told us we wouldn’t get the same value since we don’t eat meat up front. This was our Valentine’s Day dinner experience, so we decided to proceed. Particularly because they spoke of a sustainable measure for food waste. We proceeded to eat, the food was great that we cooked. However, I had to take a work zoom call and was getting full so I asked for the other half of my Hot pot soup to go. They then proceeded to say it was $15 to take the rest of my miso broth and vegetable soup to go (I’m vegetarian). Nothing was said up front about this. We paid nearly $100 with tip for two hot pots and I had a little less than 1/2 my soup left. This is not a sustainability initiative and instead is extortion. This ruined our otherwise great experience. Had they said this in the beginning, honestly we would have had a different date night. Unfortunately, them lying about the food waste charge- which is not the case, because they threw away the food that I didn’t take home. So now you’re contributing to food waste further and charging $32 per person to make their own soup as is… highway robbery!

This review is for the LUCKY KEY SIDE of the restaurant. Service was friendly but a little disjointed. We were served egg role and our choice of soup before we ordered our entrees. I think out hot tea was forgotten, and when reminded, the server said it requires very hot water to be its best…. The tea came out a few minutes later and was not the usually hot temperature I’m familiar with. Our entrees, Hunan chicken and garlic shrimp, were good and plentiful, although nothing notable. The soups and egg roll were excellent. I look forward to trying the hibachi side of the restaurant.

Extremely pleasant staff! My sister and I had dinner and the staff was very nice. The service was good. The Sake was great! Looking forward to returning to try other food options. Plus, I noticed they had hibachi going on! Definitely want to check that out.

So I got my food to go and realized once I opened it up, it had a piece of hair in it Grey to be exact. I took it back and showed the picture to one of the staff. The attitude about it was less that customer service. It was more as if I was a bother to her. She said the manager wasn't there so I can get something else or come back later when the manager was there. I just got 5 egg rolls equivalent to the order. I realize that sometimes even restaurants have not so good days, but great attitude and customer service will draw your customers back. Not in this situation! Bad day, and bad attitude? Sorry, but I've patronized your facility for the last time.

I haven’t had Panda Express in a long time. Normally I’m not a huge fan of Americanized Chinese food, but I’ve been craving it lately. I got a plate with lo me in, orange chicken, and Beijing beef. I think entrees vary by location because some of the in store ines weren’t reflected on the website. The lo mein was bland and could’ve used more soy sauce or any type of sauce. The orange chicken and Beijing beef weren’t hot or as crispy as I’d like. I also decided to add 3 crab Rangoons for $2 as a treat. It tasted good with sweet and sour sauce. The workers were very nice and thorough. For example, the Asian lady at the register spoke so kindly and asked me several questions like do I want a water cup or do I want any sauces. Surprisingly, the restaurant was clean. There weren’t any crumbs or stains at the booth I sat at. They have a big parking lot right next to the store.