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It was my inaugural visit to this place, and I had the foresight to call them 20 minutes prior to my arrival. Upon reaching the establishment, I was unaware that I had the option to substitute soda with an egg roll, until I inquired about it. Consequently, I had to wait an additional 10 minutes for my order to be prepared. Finally, when I received my order, the staff assured me that everything was included. However, upon reaching home, I discovered that the egg drop soup was nothing more than diluted water, and the overall flavor of the food was lackluster. The rice was disappointingly soggy, and the chicken in the general Cho dish lacked any hint of spiciness. While the customer service was satisfactory, the quality of the food was abysmal.

It has a small dining area. The food comes out HOT and delicious! The price is very reasonable, with the amount of food you get. I love the fried rice and ribs! Wonton soup was on point! Definitely try their chicken wings!!

I can't emphasize enough how excited I was when I got this home. I love Chinese food, but a lot of places can be pitiful. The meat in the fried rice is real and delicious, the vegetables are great, the portions are perfect. I've only had one dish so far, so don't take my word as gospel, but I look forward to trying out more of their menu.

This food was HORRIBLE and will NEVER eat from them again🤦🤦i don't know if you can see it but the meat was old and the rice was dry. I want my money back😠

Hubby wanted sweet and sour chicken with the "red" sauce. Found this place, delicious. I love that the sauce was on the side so the food wasn't soggy once home. The lady was nice and quick. I could hear them making it fresh which was awesome.

My husband and I are repeat guests. Our food is always delicious and they are very gracious when accommodating modifications. Absolutely have truly enjoyed everything I have had here so far. They are a very friendly and welcoming family. My favorite part is the young girl's art decorating the walls. Definitely a hidden gem if you enjoy this cuisine! I recommend giving it a try at least once but you will probably find yourself returning :)

DO NOT ORDER SHRIMP! This incident will be reported to the Department of Health. The shrimp was not cleaned and arrived with a FISHY smell. When I called to inquire I was told all of their shrimp smell that way and are cleaned in the same manner. This neither answered my question regarding the shrimp not being cleaned, nor the smell. They did not issue a refund. DO NOT ORDER!

The restaurant was very clean and the cashier took my order with ease. I often order the teriyaki chicken on a stick, which is always tender, hot and well seasoned. I live with two Chinese restaurants that is much closer to my house, but I would definitely rather drive the distance knowing that I'm going to get exactly what I want from this restaurant. Thank you for having good authentic Chinese food. The cook, staff, and owner are amazing!

Ordering on the phone to when the food is ready when I get there is very quick. The food was still piping hot when I got home that I had to wait like ten minutes for it to cool down or risk third degree burns lol. Fast Wok’s prices is slightly higher than other chinese establishments in the area and service is meh, but it satisfies the Chinese food craving.

This is one of the best Chinese-food spots on the westside. The food is always really good, fresh and hot. One of the few places where the food tastes just as good as the pictures look. I got the honey chicken recently and wonton soup.

My experiences w/this restaurant have been hit-miss. Sometimes, the food is spot on, good, well-prepared. (Different chefs?) Although often, it’s greasy. Thus, I only go as a last result meal grab. Unfortunately, that was the case yesterday & this is what I received: Shrimp Egg Foo Young (2x prior I ordered during lunch & it was spot on!) drowning in grease & over-cooked. (Paper towels used to soak out some of the grease. & yes, that’s grease, not gravy, in the container underneath the patty, Ikr).

A ROACH BODY WAS IN MY FOOD!!! This was my second time ordering from this establishment, the first time i ordered from wok n roll the food was delivered cold and 2 hours late, today my children wanted Chinese food so me and my wife decided to give Wok-n-roll another try. When we opened the white rice we found a headless roach body inside of the rice. On top of that the beverages we ordered were never delivered. When we called to complain to the manager he was completely rude and non compliant, he hung up in my face and said there was nothing he was willing to do about it, also refusing to deliver our drinks that we also paid for. I can get over that but BUGS?!? No! The FDA needs to investigate this place.. if you prefer to eat clean food this is not the place for you. I am thoroughly disgusted. 0 stars

I'm 45. I've lived in several states. I've eaten Chinese food from many, many Chinese restaurants. Panda Express, 6752 Normandy Blvd. Jacksonville Fl. 32205, has THE best orange chicken I have ever eaten in my life! I recommend you to try even if u don't favor the flavor! It will not disappoint!

Amazing food, love to eat here. Great variety great service and people lots to choose from and great prices. I appreciate the workers here, and the time they take with there work. Great coupons.

Delivery was very fast. The orange chicken was one of the best I’ve had and the rice was also very good. Egg rolls had a beautiful color and crisp. Very good customer service

Can’t nobody tell me NOTHING THEYRE THE BEST! Food always hot fast and delicious in not even a big fan of Chinese but I CRAVE there food

I ordered the bourbon chicken combo with veggie lo mien. The chicken was okay but the lo mien noodles were spaghetti noodles… it was awful. Greasy, lacked flavor and spaghetti noodles??? If they would have told me they used those I wouldn’t have ordered it. They were nice, and it was easy to order but food lacked everything. Maybe I caught them on a bad day? But I’m not going to waste money figuring out if it was a bad day or not.

Decided to check out New China since a few other Chinese places near me were closed on Mondays. Since then I’ve ordered from them a few more times. They are cheaper than others nearby and you get more food for your buck. The fried rice is delicious and not the generic yellow version. The owners are very friendly and the food is ready within ten minutes of ordering. Restaurant is clean and you can grab condiments and utensils if needed. New China will be my go to when I am craving Chinese food.

Friday night- whole crab, fried shrimp are so tasty. Hibachi also tasty. Rest are good. Hug range of items. I will definitely recommend. Staff celebrated other kid birthday too - service is great.

very negative atmosphere. they close at 9-30 we arrived at the restaurant at 8-30 in the evening we sat down at the table and they started cleaning the room vacuuming and sweeping. I went to get sushi but they took the sushi away in front of my nose and I didn't have time to get it. the atmosphere in the restaurant is negative.

Tried New China for the first time. The food was pretty good nothing amazing, but it hit the spot. Portions were decent, and everything was hot and fresh. The best part was they gave us a free two-liter with our order, which was a nice surprise! Overall, not bad if you’re craving Chinese takeout.

Food was good but I got shrimp mixed with chicken lo-mein. Not an issue with me but imagine a person. Allergic to shrimp. If I didn't like shrimp I would rate this 0 stars out of principle. Tasty food though....