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El Rico Frappé Latino
The waitress Diane with the blonde hair did not provide good service. We had to go to the bar to get more drinks and on top of that they charge us $30 tip even though she didn't gave service at all Also my husband steak was not cooked at all. I asked for her name right in front on the owner. So this just happened. And if you want i can load the receipt. We spend over 200 on food today and she was HORRIBLE!!!!@ We did not request expedite service. We arrived there and the previous waitress was very polite. She had us sitting inside and told us that ones a table was available she will move us outside. We place the order inside. Then we were move outside. We asked for some appetizer prior our meal and one of them didn't arrived after waiting close to and hour so I asked about it and said if the appetizer was coming with the food I didn't want it. And guess was it cam with the food. She NEVER CAME BLACK to see how our food was or if we needed more beverages ones again she was awful and she was not worth $30 ************************** As a business owner you really need to have you employee taken responsibility for their actions. The biggest issue was the waitress, we didn't complain about the bill we are complaining about the service we didn't have. A waitress that didn't do anything except taking our orders and never checked on us. Obviously she is not a very good server because every bad review about service is because of her. So unfortunately we will not be coming back. I usually tip 20% but giving a tip to a rude person that didn't NOT SERV US is outrageous. No idea why this individual is a waitress because everyone has problems with her!!!!!
I tried the Dubai chocolate Strawberry cup and I honestly didn’t like it. The chocolate sauce tasted poor quality, I was really looking forward to pistachio flavor sauce but it didn’t taste like real pistachio at all. Also they do not put the pistachio crumbs like the picture. So just $15 for a cup of strawberries and chocolate sauce with crispy dough on it.