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Best Chinese Restaurants in Saint James City, Florida | GochinaRose Restaurant Guide
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China Garden III 0

China Garden III

94reviews

I called in my order of a Large Beef Lo Mein. I picked it up & brought it home. It was not Lo Mein. It was Beef & Broccoli. I called and let them know that it was wrong. She said that she repeated it to me on the phone & I said yes. I couldn't understand her on the phone, but I did repeat a Large Beef Lo Mein. I asked if I could return it for what I had ordered. She said No. I am extremely disappointed & unfortunately I will not go back. I loved their Beef Lo Mein.

Well I've been ordering Chinese food from several different places throughout my years, I'm not a child I'm a grown adult, I usually pay a couple dollars extra for white meat when I order General Tso's chicken, normally I have never got an attitude like I got from China Garden lll , BUT you can only imagine the frustration I got when I received the attitude while asking a few questions about the menu, after hearing from several people that they had the best Chinese food WELL . WELL I was not buying SO why not , I got SO excited ..... WELL they might have the best Chinese food, ( SOME SAY) but awful, disgraceful customer service. How hard is it to take the chicken from( sweet and sour chicken) " which is already breaded" and white meat as asked for and add some General Tso's chicken sauce on it 🤔 ? Totally unacceptable..... She was too busy to answer my questions, she was too busy to talk to me , and actually got frustrated 🤔 UUUUUMMMMM , EXCUSE 🫢 ME!!!!!!!!! Busy or not. In my world where I grew up, very customer service oriented, they should be very ashamed of themselves. ***** FYI whether a customer is buying a 10 Cent peice of candy or a 25 dollar bottle of wine, everyone and anyone should be treated equal. 👎. #Manners #patients #kindness 🙏. *****My kids treat people with more respect than these grown adults. Smh....... I hope you take this review serious because I'm sure I'm not the only one that has ever felt the unneeded disrespect , well I was nice as can be and also asked you how your day was going. God Bless 🙌