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Best Chinese Restaurants in Northwest Pensacola, Pensacola, Florida | GochinaRose Restaurant Guide
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Hunan Wok - West Pensacola 0

Hunan Wok - West Pensacola

659reviews

Ordered the sesame chicken it tasted like orange chicken with sesame seeds. It was ok. I wanted Mongolian pork or beef as a combination plate. It wasn't on the menu for combination and they wouldn't make it that way for me. If you want to make a new customer happy you should try to accommodate what they want. Just because it's not on the menu doesn't mean you can't make it that way. They had the tables over by the wall and just not set up well.

I order egg rolls every four days because they are good but today I Ordered four shrimp egg rolls and the shrimp inside was dried out completely took them back they insured shrimp is fresh everyday . And they brought out frozen shrimp which was fine but my egg rolls wasn't fresh at all . It looked as if it came out of someone's plate ... Not just one egg roll all four . I used to like this place now to get the treatment I got being a regular is insane . I will never waste my time or money here ever again .if you want made up meals and food that isn't fresh please waste your time here . I also kept the video because howni was treated . To show better business bureau was so embarrassed to take my friend from out of town here to be treated in the manner I was . I will never forget the poor food and customer service .

Mr. Chen 0

Mr. Chen

359reviews

Service was great, food was average. Vegetable lo mein is always my go to at any Chinese restaurant, they just didn’t have a lot of flavor, generals chicken taste great but was very dry and not something I’d want to order again. After reading through some reviews I think it’s an ongoing thing. Not a horrible place to eat but not the best Chinese either

The food was delicious but sadly they got our order wrong. My family asked for chow mein and we got a container of cabbage-based vegetables. It still tastes great though. I recommend getting the sesame chicken, it's delicious. The egg drop soup was really good too!

Wingstop 0

Wingstop

435reviews

Placed an order. Spent $42 and the food took over 40 minutes just to make. No apology no explanation to why it took so long. The floors are slippery. Random cloth towels left in the lobby. All the tables are dirty. Won’t be back, rather go somewhere else. Wing don’t take 40 minutes to cook. Worst establishment I been in for a while. The owner should be real proud how terrible this store is.

I went in today to do a takeout. It took them a hour & half to give me my order as well as everyone else. I get they need to handle the “door dash order also” but the least they could have did was greeted us and tell us their handling the online order first. My friend was there yesterday and said she also waited an hour and half for her food! It’s a new lady working there her name is Kristy she was so sweet and trying her best taking peoples order and getting it ready. It was her first day starting and the other lady her name is PRECIOUS she was being so rude to Kristy . You can tell she was nervous on her first day. Kristy kept an apologizing to me as she was taking my order I was trying to reassure her it was okay. That Precious lady should get fired because that’s not how you should treat your employees especially the newly hired ones who’s just learning as they go or treat them like that at all. The atmosphere was not welcoming from none of the ladies there. The customer service was terrible reassuring your customers that it’s going to be a minute to get our orders would be nice. We was all standing there waiting to be helped as no one was letting us know anything until they was ready to assist us. Again if it wasn’t for Kristy stoping taking time out to take our order we would have been standing there looking clueless as she was also trying to figure out how to take the order on the computer. Again the ladies in the back “cooking area” was no help .. being rude … ignoring the people that wanted to order… wasn’t letting us know anything… Kristy was getting the orders ready as some of the ladies was just in the back talking and getting they selves something to drink which they could of been taking the lobby orders … in all seriousness this place could use better people who can do their job and be nicer to their fellow employees and more welcoming . Especially that PRECIOUS LADY she definitely need to be fired right along with the other ladies in the back the “BIG FAT ONES” the food was not how I wanted it as I made sure to get my order read back to me so they know how to make it properly. It wasn’t well done like I asked or season. I will not be back to this wing stop again. They need to do better and get better employees but keep KRISTY!!!