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Tung Hing
The food was exceptional, but unfortunately, my experience with customer service fell short. When I called to place a pickup order, the representative's tone was unwelcoming and unprofessional. I had politely asked her to repeat herself, and she responded with noticeable irritation. I mentioned that I was calling for a pickup, to which she replied, 'Well, I have four orders for pickup right now, what's your name?' She then abruptly ended the call, telling me to come in 'ten minutes.' When my partner arrived to pick up the order, it became clear that the negative tone had continued, as she conveyed unprofessional remarks to him to pass along to me. This experience underscores the importance of strong customer service skills. While the quality of the food was fantastic, the manner in which customers are treated plays a significant role in shaping their overall experience. A positive interaction can make a lasting impression and encourage repeat business, while a negative one can overshadow even the best products
This Chinese restaurant stands out from the average. With a longstanding reputation, they are renowned for their delectable fried chicken wings, especially when paired with their flavorful sauce. While the rice and atmosphere are average, it's definitely a go-to spot if you're in the mood for delicious fried chicken wings.