It's worth the wait of 15-20 minutes because your meal is freshly made! Delicious hummus with whole wheat pita bread. Loved the beef shawarma with rice and vegetables. Will definitely be returning.

I always crave this place! The staff are always polite to me and make me feel like family every time I come in. The food is always fresh and the meat is always tender. The Chicken Haneeth with extra garlic is my favorite dish and I never get tired of it. Going here has easily became part of my weekly routine. And it being hardy yet healthy is definitely a plus! They will be adding a buffet soon and I'm excited to try more items from the menu.

First of all, if I order delivery and pay for it, it’s for a reason. I have a special needs adult and cannot step out at times. I placed an order for chicken teriyaki. Not asking for much. I called because the chicken was burnt and the rice was uncooked. No flavor whatsoever. I call back and the guy I talk to says, if you want a new order you have to pick it up. I tell him my situation. After debating back and forth with him, to bring me another order. He says: I hope you tipped the driver good, because now I have to send him back. Tipped him $5 btw What kinda customer service is this!! I called back and told him I did not want the order. That I was not gonna ever order from here again. If you show no compassion from my situation, then you do not deserve my money or time.

I've ordered from Chinese Kitchen New Britain around less than 10 times now. Each time, their prices end up changing despite me ordering for the same stuff. I get Singapore MiFeng, Sesame Chicken Combo with Fried dumplings. Usually, all of that comes around $20+. But just recently, I ended up paying $40 bucks for the same stuff minus the dumplings and gave the driver a 10 dollar tip out of pressure from the lady on the phone. Shes also stated that if the Singapore MiFeng is separated, its $18+. same goes if you were to get the Sesame chicken combo separate, its yhe same price, and they dont take orders under $20 bucks? So if thats how you act realistically, you lose money and a customer. Thats the behavior you'll be met with if thats how you'll act towards your customers. Business is Business, this I understand. But to haggle your regulars for tips is a step closer to losing regulars. Safe to say their prices randomly increase and decrease based on who's in the kitchen and who picks up the phone. Most of the time I'll get a man who's sometimes short tempered and very little patience I have picked up from him. I wouldn't recommend trying this place out yet or at all for that matter unless moral improves in the workplace and for how they engage with customers over the phone. 2/5 stars.

best chinese take out in New Britain. family owned business. they’re always friendly. prices are about average for chinese

Look, this is a basic American-Chinese food establishment. It's run by a small family. There isn't much of a dining area, and the tables are often sticky from not being cleaned. That said, the food is delicious, cheap, and in large portions. They're lunch prices are especially inexpensive. Do be aware that delivery is not available, BUT once you order the food in person or over the phone, it is ready very quickly. If you want a pleasant in-house dining experience, do not come here. Want some cheap and delicious Chinese-American food? Definitely come visit.