I spent $3 extra for the beyond orange chicken with my plate, and there were only 11 pieces. I've ordered this many times in the past and I know for a fact they underserved it. This was an order for delivery, and when I called they told me to come to the store with the receipt to replace the food. I told the lady on the phone that this was a delivery order and the response I received was, "when you have time to come to the store, come by with the receipt and we'll replace the food." Absolutely insane. I predict 2 things: 1. The worker that made the order didn't properly scoop it. Or 2. (Most likely) They didn't have enough of the beyond Orange Chicken prepared and decided to give me less than what I paid for. I paid $3 extra dollars because it's a "premium item" and the amount I received isn't worth the extra $1.50 surcharge that premium items get, let alone $3. I'm so done with this location. To the manager/franchise owner: you need to do better. I've had past orders cancelled. I've had multiple orders be incorrect. I've had orders in which it was obvious that the food was sitting out longer than your own policy allows. This location is terrible. They'll serve you orders that are missing items. They'll send old and cold food. They'll take extra money from you while giving you less than you would've gotten for getting non-premium items. I have spent far more money on this location than I care to admit, but I'm fed up with it. I'm done giving another cent and will patronize other locations, if not entirely stopping patronizing Panda Express entirely. I've worked in multiple types of fast food and I never allowed myself to provide such terrible service. I don't know what it is about Colorado, but I've learned that food workers in this state, whether it's fast food or restaurants, are just the worst. I've been to half the country and I've never experienced such consistently terrible food service experiences as I've experienced in this state. Go to a different location or find some local Chinese restaurant that won't serve you old, incorrect, or smaller proportions than you've paid for. 0 stars. Waste of time and money.

I decided to come here with my kids since it was the closest to the butterfly pavilion, and all your main entrees were old, not a single thing looked fresh! The first person told me it would be 10-15 minutes for fresh teriyaki then the actual manager tells me it’s a 20 minute wait… can we all get on the same page! You guys really need to change your policies to toss out old food instead of trying to serve that. Put some fresh food out!!!!!