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China Chef
I wish I could give this place zero stars. My wife recently picked up takeout from China Chef (6th & Peoria) in Aurora, CO, for our family. While eating my second bite, I bit into not one, but TWO pieces of grout that were in my food. Yes, actual rock-like pieces of grout... The kind of porcelin grout that's often found between tiles in a kitchen. I could have easily broken my teeth, cut up my mouth, or worse, swallowed them and faced serious health issues. We immediately took pictures of the food on the plate and the two pieces of grout. When my wife called the restaurant to inform them of this dangerous situation, they claimed they had no way to view the photos since they didn’t have an email address and insisted on showing them the pictures in person. When she showed up with the pieces of grout, the pictures, and the takeout containers (with the food still in them), the employees were not only incredibly rude and dismissive, but they accused her of lying and denied that the containers even came from their restaurant. When asked to speak to their manager, the lady behind the counter said they don't have a manager. What?! They then pointed to the "no refunds" policy on the receipt and refused to take any responsibility for what happened. This is completely unacceptable. Not only is the quality of food extremely poor, but the lack of accountability and horrible customer service is beyond anything I've ever experienced. The fact that this restaurant is willing to deny clear evidence and refuse to take responsibility for endangering their customers' health is appalling. I strongly discourage anyone from eating here — you're literally putting your health and safety at risk. This is not just about bad service or subpar food; this is a serious health hazard that could cause severe injury. I will be reporting this incident to the health department and highly recommend they shut this place down before someone gets seriously hurt. Save yourself the risk and avoid this place at all costs.
I've been eating here for over 25 years. It's normally my favorite spot. Seems to be going downhill. I went in after work called order in. Asked for utensils for 4 she gave me 2 I asked if she gave me enough for 4 she said I believe in the box. I looked there were only a I asked for 2 more the kind of tossed in the box and walked off. Pissed me off, I said see I don't like that. After spending almost $50, that's gonna piss me off. I went in and left for the house. The food was not good. My partner was pissed. Nothing taste right the sesame chicken was dry the fried rice had a weird taste. Not sure if we'll be returning he waited for this food since Sunday🙁