Yummy House

Yummy House is a Chinese restaurant located at 1555 W Palmetto St in Florence, South Carolina. As a part of the Chinese Restaurant category, it aims to provide the local community with a variety of Asian cuisine options. For inquiries or to place an order, Yummy House can be contacted at (843) 621-6683 or via mobile phone at +1 843-621-6683.

Based on the limited customer reviews available online, Yummy House presents a somewhat inconsistent picture of the dining experience. One reviewer had an overwhelmingly positive first encounter, while another experienced significant issues with their order and the subsequent customer service. It is important for local users to consider both perspectives when evaluating this establishment.

In terms of positive aspects, one customer described their experience as "Slammin'." They praised the young lady at the register for being "as nice as can be, helpful and patient." This staff member also provided good recommendations for what to order, suggesting a level of knowledge and helpfulness that enhanced the dining experience. The prices were also noted as being "great," indicating that Yummy House offers good value for money. This reviewer tried the hibachi (which included a drink) and a full-size order of plain chicken wings with house seasoning, describing both as "good." The chicken wings were specifically highlighted as being "so crispy." Furthermore, the portion sizes were generous, providing enough food for multiple meals, aligning with the restaurant's name "Yummy House" in delivering a satisfying quantity.

However, a starkly contrasting review details a very negative second experience for a customer who had previously rated Yummy House with 5 stars based on the food quality. This second encounter was triggered by an order error where plain chicken wings with seasoning on the side were mistakenly prepared as lemon pepper wings, despite the receipt correctly stating "plain." The customer, upon discovering the error at home, returned to the restaurant seeking a refund. The staff member, presumably the same woman from the positive review, initially tried to persuade the customer to keep the incorrect order. The customer also pointed out a price discrepancy between the menu and what they were charged. The situation escalated to the point where the staff member voided the transaction and "literally 'shood' me out of her establishment by waving her hand," which the reviewer described as "inexcusable behavior" and "sheer rudeness and disrespect."

This negative experience led the customer to revise their overall rating to 1 star for the second visit and state that they would not return. They also advised potential customers to "proceed with caution and order in person because there is an obvious language barrier here," suggesting that communication difficulties might contribute to order errors.

Considering these two reviews, the environment and ambiance of Yummy House are not explicitly described. However, the service seems to be a critical factor with mixed results. One customer found the staff to be extremely helpful and friendly, while another experienced significant rudeness and a refusal to rectify an order error. This inconsistency in service quality is a key point for potential customers to note.

The features of Yummy House appear to include a menu with options like hibachi and chicken wings, with the latter being praised for its crispiness and flavor (when prepared correctly). The prices are reported to be good, and the portion sizes are generous, offering good value. However, the potential for order errors, possibly exacerbated by a language barrier, and the risk of encountering rude customer service are significant drawbacks highlighted in one of the reviews.

There is no promotional information mentioned in the provided reviews. Local users would need to inquire directly with the restaurant about any specials or promotions they might be offering.

In conclusion, Yummy House in Florence, SC, is a Chinese restaurant that seems to offer tasty food at reasonable prices with generous portions, as indicated by one positive review. The hibachi and plain chicken wings with house seasoning were particularly well-received. However, there are serious concerns raised about order accuracy and customer service, with one customer experiencing a significant error and rude treatment when trying to resolve it. The potential for a language barrier to contribute to order mistakes is also mentioned. Local users considering Yummy House should be aware of these contrasting experiences. While the food and prices might be appealing, the potential for service issues and order inaccuracies is a factor that should be taken into account. Ordering in person and being very clear about the order details might be advisable based on the feedback provided.