Yum's

Introducing Yum's, a restaurant categorized on this platform as a Chinese Restaurant. The provided address is 1413 14th St NW, Washington, DC 20005, USA. Please be aware that this location is in the United States, and it's important for local users in US to verify if this is the correct establishment they are looking for or if there is a similarly named restaurant in their vicinity offering Chinese cuisine.

Based on the provided customer reviews, Yum's appears to be a restaurant that is known for items like wings and mambo sauce. However, the reviews primarily highlight significant negative experiences with customer service and food quality.

Regarding services, one customer's attempt to inquire about the menu over the phone resulted in an extremely negative experience. The staff member who answered was described as "incredibly rude," repeatedly interrupting the caller and hanging up multiple times. The interaction left the potential customer with a very poor impression of their customer service, leading them to believe the in-person experience might be similarly negative.

Another review detailed a negative experience with the food, stating that burnt crab sticks and unfresh fries were received, implying poor food quality and potentially unclean cooking conditions ("their grease is dirty"). The customer reported throwing the entire order away.

Features that were anticipated, such as potentially well-regarded wings and mambo sauce, are overshadowed by the overwhelmingly negative feedback concerning customer service and food quality in the provided reviews. The unprofessional phone etiquette and the poor quality of the food received are significant issues raised by recent customers.

Currently, there is no promotional information available based on the provided data. Given the strong negative feedback regarding service and food quality, it is difficult to infer any positive features or promotions that might be offered. If there is a local branch in US, it would be advisable to seek recent local reviews to understand the current environment, services, features, and any promotional information relevant to USese customers.

In conclusion, Yum's is listed as a Chinese Restaurant in Washington, DC, USA. However, recent customer reviews strongly indicate severe problems with rude and dismissive phone customer service and poor food quality, including burnt and unfresh items. Local users in US should verify if this is the restaurant they are looking for and be extremely cautious given the overwhelmingly negative recent feedback regarding this specific location.