Wong's Wok Chinese Food

Wong's Wok Chinese Food, situated at 19361 Saticoy St Ste D #D in Reseda, California, falls under the Chinese Restaurant category and offers a dining option for local users seeking Chinese cuisine. They can be contacted at (818) 718-2970 or via mobile at +1 818-718-2970. Reviews from patrons present a somewhat varied perspective on the dining experience at Wong's Wok, particularly concerning the food quality, while consistently noting the generous portion sizes and affordable combo plate options.

One customer who visited on a Saturday night, based on prior positive reviews, reported a less than satisfactory experience. Despite encountering a long line, which initially suggested high food quality, this reviewer found the food to be "a little disappointing." Specific criticisms included the food being greasy, heavy, and lacking freshness. A concerning detail mentioned was the presence of a "weird black thing" in the orange chicken. Additionally, the reviewer noted that the orange chicken pieces were unusually large, described as "massive chunks," and the beef in the broccoli beef was "a little tough." Ultimately, this customer concluded that while the place was worth trying once, they would not be returning.

In contrast, another reviewer expressed strong positive feedback, highlighting "great food, fast service," and particularly praising the value of the combo plates given the substantial amount of food provided. This customer specifically mentioned the restaurant's practice of "really Jam Pack your plate until it can barely close!" They detailed the pricing of the combo meals, stating that Combo A, priced at $11, includes two items plus a choice of rice, chow mein, or a half and half combination of the two. Combo B, priced at $13, offers three items along with the same side options. This review emphasizes the affordability and generous portions as significant advantages of dining at Wong's Wok.

Adding to the positive sentiment, a regular customer stated that they visit Wong's Wok at least once a week and have consistently experienced "great quality" over the years. This long-term positive feedback suggests that the restaurant may have a loyal customer base who appreciate their offerings and maintain a consistent standard that this particular reviewer has found satisfactory over time.

Considering these differing opinions, it appears that Wong's Wok Chinese Food is characterized by its large portion sizes and affordable combo meals, which are significant draws for some customers. The fast service is also noted as a positive aspect. However, there are concerns raised about the food quality, with one reviewer describing it as greasy, heavy, and not very fresh, and even reporting an unusual finding in one of the dishes. The texture of the beef in the broccoli beef was also mentioned as being tough.

The environment of Wong's Wok is not explicitly described in the provided reviews. However, based on the feedback, particularly the mention of a long line on a Saturday night and the focus on fast service and large portions, it might be inferred that the restaurant operates at a high volume and prioritizes efficiency. The ambiance is likely casual and functional, geared towards serving a large number of customers quickly and providing value through the quantity of food offered.

In terms of services, Wong's Wok likely offers dine-in and takeout options, given that customers visit the location and mention taking food. The fast service suggests an efficient order and preparation process, catering to those who may be looking for a quick meal. The availability of combo plates indicates a structured menu designed for individual meals with a choice of entrees and sides. It is reasonable to assume they accept phone orders for pickup, given the provided phone numbers.

Features of Wong's Wok seem to center around the value proposition of large portions at affordable prices, particularly through their combo plate offerings. The consistent positive experience reported by a long-term customer suggests a degree of reliability in their quality for some patrons. However, the contrasting negative review indicates that the quality may not be consistently perceived as high by all customers, with concerns about greasiness, freshness, and preparation of certain dishes like the orange chicken and broccoli beef.

No specific promotional information is included in the provided text. It is common for Chinese restaurants to offer lunch specials or other discounts, but there is no mention of such offers for Wong's Wok. Local users interested in potential promotions or any special deals are advised to contact the restaurant directly via phone.

In conclusion, Wong's Wok Chinese Food in Reseda presents itself as a Chinese restaurant known for its substantial combo plates offered at reasonable prices and its fast service. While some customers have consistently enjoyed the food quality over the years, recent feedback indicates potential inconsistencies, with concerns raised about the greasiness, freshness, and preparation of certain dishes. The generous portion sizes remain a key feature, appealing to those prioritizing quantity and value. Local users considering Wong's Wok should weigh the positive aspects of affordability and portion size against the reported issues with food quality to make an informed decision. For the most up-to-date information on their menu, hours, and any potential promotions, contacting them directly is recommended.