Wok & Teriyaki House best Teriyaki in town

Located at 311 River Rd #106 in Puyallup, Washington, Wok & Teriyaki House presents itself as a Chinese restaurant that also specializes in teriyaki dishes, even claiming to offer the "best Teriyaki in town" in its name. As a part of the Chinese Restaurant category, Wok & Teriyaki House aims to cater to customers seeking a variety of Asian-inspired cuisine, combining traditional wok-cooked meals with the popular teriyaki style. The restaurant operates at the provided address and can be contacted at (253) 770-4988 or +1 253-770-4988 for orders and inquiries.

Customer reviews regarding Wok & Teriyaki House present a somewhat mixed picture of the dining experience. One reviewer described their experience as "DISGUSTING!!" and detailed issues with placing an order over the phone, including being hung up on and then questioned about calling back to place the same order. This initial interaction suggests potential issues with phone service or communication. The same reviewer also expressed significant dissatisfaction with the food quality. They found the chicken teriyaki to be "nasty" and the chicken katsu combo with shrimp tempura to be unappetizing, describing it as "overcooked, dry, and reheated." The shrimp tempura was noted to be cut, and the meal was served with what appeared to be A1 or BBQ sauce, which the reviewer found unappealing. This negative experience led to the reviewer's sister being unable to eat her dinner and subsequently experiencing stomach discomfort, causing deep regret for the reviewer's decision to support the business.

Conversely, another reviewer had a more positive experience, highlighting "BIG portions" as a significant plus, particularly appealing to those who appreciate larger servings. They rated the taste of the food as generally high, between 8 and 9 out of 10, and praised the service with a perfect 10 out of 10. This suggests that while some customers have had negative experiences with food quality, others have found the taste and portion sizes to be satisfactory, coupled with excellent service.

Further elaborating on the positive aspects of the service, another reviewer specifically mentioned the "lady at the front" as being "very friendly and funny." They noted her directness, which they found comical and attributed to her efficiency in getting things done quickly. This reviewer also commented on the speed of the food preparation, estimating a wait time of only 8 to 12 minutes, which felt even shorter due to the prompt service. This reinforces the idea that Wok & Teriyaki House may prioritize fast service, which can be a significant advantage for customers looking for a quick meal.

Considering these reviews, Wok & Teriyaki House appears to be a Chinese restaurant in Puyallup that offers a combination of wok-prepared dishes and teriyaki. A key feature mentioned by some customers is the large portion sizes, which can be a significant draw for those seeking value in terms of quantity. The service, particularly the friendliness and efficiency of the staff, has also been highlighted as a positive aspect of the dining experience for some.

However, there are also serious concerns raised about the food quality by at least one reviewer, who described dishes as poorly prepared and unappetizing. Issues with phone ordering and the unexpected pairing of certain dishes with non-traditional sauces were also noted. This discrepancy in customer experiences suggests that the quality of food and service might be inconsistent, or that individual expectations and preferences vary significantly.

For local users in Puyallup considering Wok & Teriyaki House, it's important to be aware of this mixed feedback. If large portions and potentially fast service are priorities, this restaurant might be worth considering. The positive comments about the friendliness of the staff could also contribute to a pleasant experience. However, the negative review regarding food quality, including concerns about freshness and preparation, should also be taken into account.

Given the limited information about the environment and specific features of the restaurant beyond the food and service, it's difficult to provide a comprehensive description of these aspects. The focus of the reviews is primarily on the food itself and the interactions with staff. There is no mention of promotional information or specific signature dishes beyond teriyaki that might attract new customers.

In conclusion, Wok & Teriyaki House in Puyallup offers a menu that includes both Chinese wok-prepared dishes and teriyaki. While some customers appreciate the large portions, fast service, and friendly staff, there are also significant concerns raised about the quality and preparation of certain food items. Potential customers should weigh these factors when deciding whether to dine at or order from this establishment. Further information or more consistent reviews would be helpful in forming a more definitive overall assessment.