- Chinese Food
- Chinese Restaurant
- Connecticut
- New Haven County
- New Haven
- Fair Haven
- Chinese Restaurant in Lombard Street
- Wok No 1
Hours
Monday, 11:00 AM - 10:30 PMTuesday, Closed
Wednesday, 11:00 AM - 10:30 PM
Thursday, 11:00 AM - 10:30 PM
Friday, 11:00 AM - 11:30 PM
Saturday, 11:00 AM - 11:30 PM
Sunday, 12:00 AM - 10:30 PM
About Wok No 1
Searching for a Chinese restaurant experience in US? While Wok No 1 is located at 376 Lombard St, New Haven, CT 06513, USA, and primarily serves the local New Haven community, understanding its recent customer experiences may be helpful when considering different dining options.
Wok No 1 is categorized as a Chinese Restaurant. Recent online reviews indicate potential issues with order accuracy and customer service. One customer who placed a $55 order via DoorDash reported receiving only part of their meal (chicken wings) and experienced difficulties when contacting the restaurant to resolve the issue, stating they were left on hold without an answer.
Another customer shared an experience where they ordered chicken wings, vegetable fried rice, and crab rangoon for a total of $31.60. Upon arriving home, they discovered that their fried rice was intentionally left out of the bag. As the restaurant was closed by the time they realized, they planned to return the next day to claim their missing item.
The provided reviews do not offer any information regarding the restaurant's environment or dine-in services. The focus of the feedback is solely on issues related to takeaway order accuracy and the handling of customer complaints.
No information about specific features, services beyond order fulfillment, or promotional offers is available in the provided reviews. For local users in New Haven, CT, the recent feedback suggests potential concerns regarding the reliability of order preparation and customer service at Wok No 1.
Please note that this introduction is based on the limited and negative information found in recent online reviews. For the most accurate and up-to-date details about their menu, services, and any potential improvements in their order handling and customer service, it is recommended to contact Wok No 1 directly at (203) 773-1799 or +1 203-773-1799.
Wok No 1 Location
376 Lombard St, New Haven, CT 06513, USA
Customer Reviews
I do an DoorDash and I pay $55 for 3 meals Chicken wings with rice (2) Dumpling, nuggets I just receive the chicken. I call to ask what happen and they just leave me in the call without answering me.
I ordered 2 orders of chicken wings a large order of vegetable fried rice and 1 order of crab Rangoon and I stood there in the front and the man who packed my food intentionally left my rice out the bag and I walked out w/o realizing until I got home and they were closed. I’m coming for my rice tomorrow buddy! I paid $31.60 I want my rice.
I’ve been ordering from this place for years. Last week they gave us the wrong order and it had seafood in it. My husband is allergic so we asked if they would just pick up the food and give us a refund. The women asked for a copy of his medical records to prove he was allergic. She told me the manager wasn’t answering the phone so she would call me back… we still haven’t heard from them. Horrible customer service. We will never order from them again.
I always wanted to order from here…. I got the plain fried rice with Chicken broccoli 🥦.. it was delicious I also got some Chicken wings I love them as well very juicy … however, I was not too crazy for the shrimp egg rolls… they were not crispy n had an after taste to them … not sure if the oil is frequently changed … it taste it kinda oily n stale n they were not crispy at all and I forgot to ask for soy sauce n hot sauce n they did not included a few packs , normally when I order from other places , they include some soy sauce whether i ask for it or not… but the rice with Chiken brócoli 🥦 n wings were very tasty n delicious 🤤.. the driver was very friendly n fast service … I would come here again but I would not be getting the egg rolls from here… was kinda disappointed with the egg rolls!!!
Very good, always warm and hot, very fast services and they re good always friends and if make mystake make sure you to reward you for or correct it then make sure doesn't happen again
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