Wok N Roll

Welcome to Wok N Roll, a Chinese restaurant located at 3033 Monument Rd #8 in Jacksonville, Florida. As a local Chinese restaurant, Wok N Roll offers a variety of Asian dishes for the Jacksonville community. Situated on Monument Road, it provides options for both takeout and potentially dine-in service, although the reviews primarily focus on the takeout experience.

Information regarding the specific environment of Wok N Roll is limited based on the provided customer feedback. One review details a negative experience with an online order pickup, focusing on issues with the order accuracy and pricing rather than the physical ambiance of the restaurant. The other review simply mentions "fresh hot food" without elaborating on the dining atmosphere. Therefore, a comprehensive description of the restaurant's environment cannot be objectively constructed from the available information. Local users may need to visit the location to assess the ambiance for themselves.

The service at Wok N Roll appears to have mixed reviews. One customer reported a negative interaction when picking up an online order. They felt that the discrepancy between the online menu description and the actual items received was not adequately addressed by the staff member, leading to a higher cost than anticipated and a feeling that the issue was not being resolved. This suggests a potential area for improvement in handling online orders and customer service upon pickup. On the other hand, the brief positive review mentioning "fresh hot food" does not comment directly on the service interaction.

The features of Wok N Roll, as perceived by customers, present contrasting viewpoints. One reviewer expressed significant dissatisfaction with the food quality, specifically mentioning that the "chicken in the lo mein was definitely not chicken." They also found the overall food to be "not even good." This negative feedback raises concerns about the quality of ingredients and the preparation of certain dishes. In contrast, another customer offered a concise positive review, highlighting "very delicious dumplings and fresh hot food." This suggests that some dishes at Wok N Roll may be well-received and of good quality. The stark difference in these two reviews indicates a potential inconsistency in food quality or a difference in individual preferences and experiences.

Currently, there is no specific promotional information available for Wok N Roll based on the provided customer reviews. The reviews focus on individual dining experiences rather than any ongoing specials or discounts. Local users interested in potential promotions, new menu items, or any loyalty programs may want to contact Wok N Roll directly at (904) 646-4200 or +1 904-646-4200. Additionally, checking online ordering platforms or local directories for any listed promotions could provide further information.

Located at 3033 Monument Rd #8 in Jacksonville, FL 32225, USA, Wok N Roll is situated on Monument Road, a potentially accessible location for residents in the area. The mixed reviews suggest that customer experiences can vary. Individuals considering ordering from or visiting Wok N Roll may want to take both positive and negative feedback into account when making their decision.

In conclusion, Wok N Roll in Jacksonville presents a somewhat mixed picture based on the limited available reviews. While one customer reported significant issues with order accuracy, pricing transparency, and food quality (particularly the lo mein), another customer praised the "very delicious dumplings and fresh hot food." The environment is not described in detail, and promotional information is currently unavailable. Potential customers should consider these contrasting experiences and may wish to try specific items like the dumplings based on the positive feedback, while also being mindful of the reported issues with online orders and the quality of other dishes. Contacting the restaurant directly for clarification on menu items and pricing for online orders might be a prudent step for new customers.