- Chinese Food
- Chinese Restaurant
- Florida
- Duval County
- Jacksonville
- Arlington Hills
- Chinese Restaurant in Merrill Road
- Wok N Roll
Wok N Roll Photos










Hours
Monday, ClosedTuesday, 11:00 AM - 9:30 PM
Wednesday, 11:00 AM - 9:30 PM
Thursday, 11:00 AM - 9:30 PM
Friday, 11:00 AM - 10:30 PM
Saturday, 11:00 AM - 10:30 PM
Sunday, 12:00 AM - 9:30 PM
About Wok N Roll
Wok N Roll is a Chinese restaurant located at 8011 Merrill Rd #13 in Jacksonville, Florida, serving the local community with a reputation for consistently good food and exceptional customer service. As a Chinese restaurant in the area, Wok N Roll appears to be a well-regarded establishment, with customers frequently praising the quality and reliability of its offerings. They can be contacted at (904) 743-0303 or +1 904-743-0303 for inquiries or to place orders.
The available customer reviews for Wok N Roll are overwhelmingly positive, highlighting the consistent quality of the food and the excellent service provided. One reviewer simply stated, "Good food always on point. I would recommend to anyone personally. Good portion sizes." This concise feedback encapsulates several key aspects of Wok N Roll's appeal: the food is consistently good, suggesting reliable quality across their menu; the personal recommendation indicates a high level of satisfaction and trust in the restaurant; and the mention of "good portion sizes" suggests that customers receive ample food for their money, offering good value.
Another reviewer shared a particularly positive experience, focusing on both the service and the food. They specifically commended "the boy that took my order" for having "the best customer service" and being "so polite." This highlights the friendly and welcoming atmosphere created by the staff at Wok N Roll, suggesting that customer interactions are a priority for the restaurant. The reviewer further described the food as "absolutely amazing," elevating it beyond just "good" to an exceptional level. They referred to Wok N Roll as "a hidden gem in Jax," indicating that it might be a local favorite that stands out from other Chinese restaurants in Jacksonville.
The specific dish ordered by this reviewer was the noodles, which they described as having "an amazing taste to them." This suggests that Wok N Roll's noodle dishes are a particular highlight of their menu. The reviewer concluded with a strong recommendation, stating they "totally recommend and will b back to eat again," underscoring their satisfaction and intent to be a repeat customer. This level of positive feedback, especially the "hidden gem" descriptor, suggests that Wok N Roll offers a memorable and enjoyable dining experience that encourages customer loyalty.
Based on these reviews, the environment of Wok N Roll is likely welcoming and friendly, primarily due to the exceptional customer service highlighted in one of the reviews. The politeness of the staff member who took the order suggests a positive and pleasant interaction for customers. While specific details about the décor or ambiance are not provided, the focus on excellent service implies a customer-centric approach that likely extends to creating a comfortable and inviting atmosphere for those who might dine in or pick up their orders.
The services offered by Wok N Roll appear to include both takeout and potentially dine-in, although the reviews do not explicitly confirm the latter. The fact that customers are placing and picking up orders is evident. The exceptional customer service mentioned suggests that the staff is attentive and helpful throughout the ordering process. The availability of phone numbers indicates that orders can be placed over the phone for pickup. Given the positive remarks about the food and service, it is plausible that they also offer a pleasant dine-in experience, catering to local residents who prefer to eat at the restaurant.
The features of Wok N Roll seem to center around the consistently good and "amazing" quality of their food, particularly their noodle dishes, and the generous portion sizes that offer good value. The exceptional customer service, with staff described as polite and providing the "best customer service," is another significant feature that sets Wok N Roll apart. The "hidden gem" label suggests that the restaurant might offer unique or particularly well-executed dishes that are not commonly found elsewhere, or that it provides a superior overall experience compared to other local options.
Promotional information is not included in the provided reviews. There is no mention of any special deals, discounts, or loyalty programs that Wok N Roll might be offering to attract customers. Local users interested in such information would need to contact the restaurant directly or check if they have any online presence that might detail promotions.
For local users in Jacksonville, particularly in the Merrill Rd area, Wok N Roll presents itself as a highly recommended Chinese restaurant. The consistently positive feedback regarding the quality of their food, especially the noodle dishes, the generous portion sizes, and the exceptional customer service makes it a standout choice. The "hidden gem" designation suggests that it offers a superior dining experience that is worth discovering. Whether you are looking for a reliable takeout option or a friendly place to dine in (if available), Wok N Roll appears to be a top contender for satisfying your cravings for Chinese cuisine.
In conclusion, Wok N Roll in Jacksonville, FL, is a Chinese restaurant that has garnered high praise for its consistently good and sometimes "amazing" food, particularly its noodles, along with its generous portion sizes and exceptional customer service. The friendly and polite staff contribute to a welcoming atmosphere, and the "hidden gem" label suggests a unique and superior dining experience. While specific details about the environment and any promotions are limited, the strong endorsements of the food and service make Wok N Roll a must-try for local residents seeking a reliable and enjoyable Chinese dining option.
Wok N Roll Location
8011 Merrill Rd #13, Jacksonville, FL 32277, USA
Customer Reviews
Good food always on point. I would recommend to anyone personally. Good portion sizes
The boy that took my order has the best customer service and was so polite . The food was absolutely amazing it’s a hidden gem in Jax I got the noddles and had an amazing taste to them totally recommend and will b back to eat again
Worst food ever!!! I've ate at a couple different Chinese food restaurants and this is by far the worst!!!! I ordered the sweet and sour chicken (I thought it was something that was easy and couldn't be messed up) I immediately noticed the dry and hard looking appearance and then spit it out once I tried to eat it😝... it was hard and tasted like it was cooked in old grease and left cooking too long. I called up there to complain or at least switch out the order but the woman that answered the phone and was rude about the whole thing. She said she would call back afer asking someone else but needless to say that hasnt happened.
Our favorite go to for good Chinese food. Quick delivery and delicious food!
I had the nastiest thing happen to me! They gave me soy sauce to go with my meal, no problem. I open the sauce packet and it had solidified!!! It was disgusting. Then when I took it back to the restaurant, she told me I was lying and making it up and refused a refund or remade food. I will never go back.
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