Wok N Roll

I called in to order pick up. Usually a woman answers the phone. Very nice and respectful. This time I man answered the phone. I wanted Jen Orso’s with pork fried rice. He asked what size. I told him small. Because it was just me. He immediately got an attitude and started ranting about sizes in this and that. But he had a really bad attitude about it. I mean, I’m a customer spending my money. It’s like they get attitude if you don’t order a bunch of food. But it’s just me. I’m a single person. Then he said something about a combo. Automatically comes with pork fried rice. Then I said OK. I’ll have the General Tso’s With Pork fried rice. Then he got attitude again. You don’t have to say pork fried rice. It automatically come with pork fried rice. Then I said. You know what. I don’t want anything thank you. Why would I deal with the attitude from someplace that I’m spending my money. When you’ve got three other Asian restaurants right around you. I hung up and spent my money somewhere else. That man needs to learn people skills. That’s the difference between your business succeeding or failing.

My mom’s favorite quick-takeout Chinese. She and my family have been ordering from here for years. Good, consistent comfort food. I’m surprised with some of the negative reviews: In all the years we’ve been ordering from here, we’ve never had any weird/gross experiences. The people who work here are friendly and hard working, and the food and location both are perfectly clean. Pickup is always speedy and easy.

Food was stale and flavorless. Chicken was really dry, wonton soup had a gnat taking a bath in it, the rice tasted like it was cooked days ago, sat under a heat lamp and then microwaved (which is crazy because I saw them cook it). One bite of the egg roll and i decided it wasn't worth a second bite. The 3 meals we ordered today were all tossed in the trash after a few bites, and I've never wasted Chinese food before. I'm not sure how this place stays in business. When you're in there, take a closer look around. The dust and dirt shows years of neglect. The staff is friendly, but bad at time management. Both times I ordered I was told 20 minutes and it took 30-40, then was told "one more minute" when they really meant 5-10. I also noticed the staff isn't using gloves or washing hands between handling cash and putting together orders. Fyi. I removed the gnat from my soup and tried it. Bugs don't bother me. What bothered me was the watered down broth and the wontons had a weird tang to them. I've never in my life tossed out wonton soup, but this stuff was awful. Also, the soup chips were extremely stale.

This is one of my favorite choices for great food & on take out orders. Always satisfied!

the bourbon chicken is so good i have to get extra :)