WOK IN

Welcome to WOK IN, a Chinese restaurant situated at 305 N Main Ave in Gresham, OR, serving the local community with a menu emphasizing both quantity and taste. As a Chinese restaurant in Gresham, WOK IN has garnered attention for its affordable prices and the substantial portions offered to its customers. According to initial positive feedback, WOK IN has been a "great addition to Gresham," suggesting a welcome presence in the local dining scene. If you are looking for a Chinese restaurant that provides value for money without compromising on flavor, WOK IN might be worth considering.

Details regarding the specific ambiance or environment of WOK IN are not extensively described in the provided reviews. However, the positive initial feedback often associated with a new establishment suggests a potentially clean and welcoming space for diners. The primary focus of the reviews seems to be on the food itself and the overall value proposition, which implies that while the atmosphere may be functional, the main draw is the combination of price and portion size. For those prioritizing a satisfying meal at a reasonable cost, the environment is likely adequate for a pleasant dining experience, whether eating in or picking up an order.

The service at WOK IN has received positive mentions, with one reviewer specifically noting that "the owners are truly kind & attentive." This personal touch from the owners can significantly enhance the customer experience, suggesting a commitment to ensuring customer satisfaction. Attentive owners often translate to a staff that is also focused on providing good service. This positive aspect of service can contribute to a more enjoyable dining experience, making customers feel valued and well-cared for.

A significant feature of WOK IN, as highlighted by a satisfied customer, is the combination of great prices and generous portions. The reviewer mentioned that the food is a "great price, especially considering the AMOUNT they give you." This emphasis on value for money can be a major draw for budget-conscious diners or those with a hearty appetite. The ability to enjoy a substantial meal without breaking the bank positions WOK IN as an attractive option within the Gresham Chinese restaurant market.

In terms of specific dishes, the sesame chicken and broccoli beef have been praised as "amazing." These are popular and well-loved Chinese-American dishes, and positive feedback on these staples suggests that WOK IN excels in preparing familiar favorites. The mention of these dishes as standout items can guide new customers looking for reliable and tasty options.

However, it is important to note a more recent negative review concerning the orange chicken. The customer expressed significant disappointment, stating that it tasted like sweet and sour chicken and lacked any discernible orange flavor. The reviewer also described the chicken as "over battered, under cooked." This feedback indicates a potential inconsistency in the preparation or quality of this particular dish, especially compared to a previous positive experience from about two months prior. This suggests that while some dishes may be consistently well-received, others might experience fluctuations in quality.

The customer who had a negative experience with the orange chicken also detailed their interaction with WOK IN regarding their concern. The restaurant replied to the review, stating that the dish did not resemble either orange chicken or sweet and sour chicken based on their observation (potentially via cameras). They indicated they would look into the matter further. The customer provided the date, time, and order confirmation details, expressing a hope that WOK IN monitors the cooking process to ensure quality. The fact that WOK IN responded to the negative feedback publicly indicates a level of engagement with customer concerns, which can be a positive sign.

Subsequent updates from the same customer revealed that they were concerned about the deletion of WOK IN's reply to their review. While the customer was not seeking a refund, their primary goal was to ensure that if the misrepresented orange chicken was the standard, they would avoid ordering it in the future. The customer decided to let their negative review stand but expressed an intention to try other items on the menu at a later time, indicating a willingness to give WOK IN another chance despite the negative experience with one dish.

Given the mixed feedback, particularly the discrepancy in the quality of the orange chicken between different experiences, potential customers might want to consider other highly-rated dishes like the sesame chicken and broccoli beef or inquire about the preparation of specific items before ordering. The responsiveness of WOK IN to customer feedback, even if the resolution was not fully satisfactory for the reviewer, suggests that they are aware of and potentially addressing quality control issues.

Currently, there is no specific promotional information available in the provided text. To learn about any special offers, discounts, or new menu items at WOK IN, it would be advisable to contact them directly at (503) 666-3663 or +1 503-666-3663. You could also inquire if they have a website or social media presence where they might share promotions or updates. Supporting local restaurants often means discovering daily specials or limited-time offers that can enhance your dining experience.

In conclusion, WOK IN in Gresham, OR, presents itself as a Chinese restaurant that prioritizes generous portions and affordable prices, with dishes like sesame chicken and broccoli beef receiving positive acclaim. The owners are noted for their kindness and attentiveness, which can contribute to a positive customer experience. However, recent feedback regarding the orange chicken suggests potential inconsistencies in quality for some menu items. The restaurant's engagement with online reviews indicates a willingness to address customer concerns, though the resolution in one instance was not fully satisfactory. For local users seeking a Chinese restaurant that offers substantial portions at a good value, WOK IN is worth considering, perhaps with a focus on their well-regarded dishes while being mindful of recent feedback on specific items.