Wok Express Chinese Restaurant

Absolutely horrible experience. Staff is unwelcoming and unkind, the restaurant smells terrible, the food I ordered was half raw, and their willingness to make it right was humorous. I picked up my order 20 minutes prior to closing, drove home to eat, couldn’t eat it because it was undercooked, sent an email to the email address found on their website since they were closed by the time I arrived home and tried to eat the sorry excuse for food, threw my food in the trash and put the 99% of food left over in the fridge because I had a feeling they were going to want the food back when I called the next day. I called back the next day after not receiving a response to my email and was yelled at by a woman for 10 minutes saying I should’ve called instead of emailing because they stay there a few hours past close (how would I have known that when y’all close at 10?) and that I should’ve brought the food back within 2 hours so they could re-serve it to other people (one, they were closed according to their website so, again, why would I bother showing up at 11PM or midnight thinking they were closed, and two, why in the world would they serve returned food to other customers?), and was told I’d receive a call back the next day. I received a call back at work and returned it a few minutes later to find my number blocked. I called again off of another number and was told my number was blocked. I’ll never, ever be back. This place is disgusting.

Ordered online and asked for delivery. Order was correct but the food had sat so long it was cold and the crab Rangoon was leathery and inedible. Once microwaved, the entree was very tasty and presentable so clearly done with care. But I need delivery and expect it to be done well so we will try again and see if it is improved. UPDATE: I ordered and asked for delivery again. Food arrived nice and hot. Very delicious!! Have raised rating stars!

I read the reviews before i took a chance spending my money! Today is 7/7/24 their food was great !!!! I dont see why the said bad things about the Restaurant. I ordered egg foo young two sweet teas, potstickers and shrimp and vegetables rolls .. Very kind people and everything was hot and their chili oil is amazing, money well spent.

Decided to try something new for lunch. Walked in-place had no lights on(sunlight and an open door was all the light coming in). Guy walked out and asked if I wanted to order & what would I like. I told him I wasn't sure, since I'd never been there before. Looked at the menu and ordered some lo mein. He said it would be 10 min. I sat down to wait. Looked around- no one there during lunch time. No one. One of the booths had a bunch of stuff in it. Not sure they expected people for dine in- because it was a bit cluttered. Got my food and left. Just from the looks of the place, I had doubts about the food. Got home, took out the egg roll- that was so greasy the bag it was in was soaked. I took one bite and threw it away- all I could taste was grease. The lo main was ok. Not the best experience- first and last time for this place.

Real Chinese food and really good. Made to order and they're not afraid to make spicy food spicy. Good portions and reasonable prices. Had the kung pao chicken entree and sweet and sour entree. Highly recommend.