Wingstop

Placed an order. Spent $42 and the food took over 40 minutes just to make. No apology no explanation to why it took so long. The floors are slippery. Random cloth towels left in the lobby. All the tables are dirty. Won’t be back, rather go somewhere else. Wing don’t take 40 minutes to cook. Worst establishment I been in for a while. The owner should be real proud how terrible this store is.

I went in today to do a takeout. It took them a hour & half to give me my order as well as everyone else. I get they need to handle the “door dash order also” but the least they could have did was greeted us and tell us their handling the online order first. My friend was there yesterday and said she also waited an hour and half for her food! It’s a new lady working there her name is Kristy she was so sweet and trying her best taking peoples order and getting it ready. It was her first day starting and the other lady her name is PRECIOUS she was being so rude to Kristy . You can tell she was nervous on her first day. Kristy kept an apologizing to me as she was taking my order I was trying to reassure her it was okay. That Precious lady should get fired because that’s not how you should treat your employees especially the newly hired ones who’s just learning as they go or treat them like that at all. The atmosphere was not welcoming from none of the ladies there. The customer service was terrible reassuring your customers that it’s going to be a minute to get our orders would be nice. We was all standing there waiting to be helped as no one was letting us know anything until they was ready to assist us. Again if it wasn’t for Kristy stoping taking time out to take our order we would have been standing there looking clueless as she was also trying to figure out how to take the order on the computer. Again the ladies in the back “cooking area” was no help .. being rude … ignoring the people that wanted to order… wasn’t letting us know anything… Kristy was getting the orders ready as some of the ladies was just in the back talking and getting they selves something to drink which they could of been taking the lobby orders … in all seriousness this place could use better people who can do their job and be nicer to their fellow employees and more welcoming . Especially that PRECIOUS LADY she definitely need to be fired right along with the other ladies in the back the “BIG FAT ONES” the food was not how I wanted it as I made sure to get my order read back to me so they know how to make it properly. It wasn’t well done like I asked or season. I will not be back to this wing stop again. They need to do better and get better employees but keep KRISTY!!!

Horrible customer service! After ordering online for pick up in store we arrived at the store to be ignored by all employees for over an hour… while waiting in front of the register we were told our order wasn’t ready yet so we sat down to wait to be called… people came in ordered and got their food and left multiple times while we were still waiting… we asked multiple times if about our order and every time was given attitude and eyes rolled by employees… finally after I was ready to cancel my order and get my money back I noticed my order was literally sitting on the counter unattended getting cold… I tried to get the attention of an employee multiutimea to let them know that was my order and every time I was given attitude and an employee literally started complaining about me to her coworkers in the back… I spoke up and said I just want my order before it gets cold or I want my money back… she finally handed me my order… I asked if their was sauces in the bag and was told yea but when I got home there wasn’t any sauce or napkins in the bag at all and the food was super cold… the store wasn’t even that busy… DO BETTER AT YOUR JOBS WINGSTOP OR HIRE EMPLOYEES THAT WILL ACTUALLY DO THEIR JOBS RIGHT… a little customer service goes along way…

Hard workers in a fast and busy store! They were slammed and got my order out in 15 minutes!! They definitely need a raise and a Christmas bonus!

Mobile highway location is absolutely the best wing place . The staff is so happy , so kind and so efficient. Just a great atmosphere. Well done WIng stop !