White Castle

Love the sliders. Love how it's open 24 hours very convenient stopping after work because I work overnight and I can get lunch for breakfast. Only reason gave 4 stars is I order 10 hamburgers and son-in-law ordered cheese burgers and his was 7.99 and mine was 13.00.

Terrible experience trash can smelled as soon as you walked in the door. The bathroom was trashed no toilet paper. The lady next to me in rhe bathroom was in the stall and her excuse was I have only been here since 2. I said well you are not the only person here. The dining room was nasty, a worker came out on her break and sat in the nasty break room to talk on her phone. One of the workers that must have been off for the day came in to chat with his coworkers who were working. They were busy but the fries were brown and hard. The manager kept asking workers to do stuff no one moved, just talking. She seemed to old to run the store there was no respect. I don't even live in the area I was traveling.

Took forever. Not enough staff. The burgers were really fresh, though and best of all - the drive-thru guy remembered to give me the mustard I asked for after I had forgotten about it, waiting in line for 15 minutes.

I feel a degree of regret here. My experience today at White Castle included an annoying feeling, accompanying me at every moment. Let me start at the beginning, before I took my first step out of the house. I downloaded the White Castle mobile app this morning and when I got good and hungry this afternoon I fired er up. So we're looking pretty good so far, the app is working just as smooth as can be. Minimal issues or glitches if any. Now let's fast forward to the moment I walk in. I'm the only customer in the whole building. The drive-thru seemed rather busy, as every employee seem to be scrambling to and fro with a degree of purpose. Unfortunately having my order ready on time didn't make the cut on their to do list. I mean isn't that the point of the mobile app, so they can perfect your order before you even walk in? That feeling I mentioned earlier, which is basically that this place can do better, is aggressively assaulting my experience at this early point. Needless to say I had plenty of time while they prepared my order seemingly from scratch, to look around and realize that just about every single surface in the whole building needs a rag a wipe down a basic cleaning. Sticky mess covers every surface at the soft drink dispenser and a multitude of the dining tables. The bathroom. The urinal is out of order. There's debris on every surface except for the inside of the trash. I do my business in the washroom then I walked back out into the dining hall to collect my freshly prepared meal. The food was as expected. The customer service here is above average. I hate to say it feels like it might be above average almost out of a little guilt. So basically they can do better here and that's the truth that I must stand firm for. I mean, it might be a mess in there butt the food was delicious.

The drive through is run by an AI program that doesn't necessarily understand what you want and just keep repeating itself a waste of time.I hate that. White Castle is supposed to be some of the fastest food you can get well.I wasn't lying forever at least 15 minutes.Maybe twenty. I got all the way away from the place and opened my bag and I got the wrong burger granted.I didn't pay for the burger I Wanted, but I had to eat this plain White Castle.No onions.One pickle, oops, skinny little piece of beat.I was pissed.