Wang Eastern Chinese Restaurant

This is BELOW a zero! - I have been coming to this place for since I was a little girl and NEVER had an issue with them. Today I decided to order some French fries and boneless ribs and as I’m eating I notice a DEAD roach in my food ! I called to let them know about the issue and they want to act like they had no idea what I was saying or talking about and put me on hold for about 20-25 minutes to refund me. They were playing phone tag each time. NEVER AGAIN! Make sure to check your food BEFORE ever ordering food here!

I called and asked if they delivered to my address and they said yes. I call back to check on my order and they said the driver Wouldn’t deliver 0.8 miles away because it’s too far away. I’m an 8 minute bike ride away from the restaurant how far is that really it makes no sense to have deliver when you have a driver that won’t deliver 8 minutes away. Beyond ridiculous is that ordered and not a word was said to me till I call back 40 minutes later to be told my order was cancelled.

The chicken was not cooked all the way through even though I told them fry the chicken hard so it would be cooked. They give you more rice with anything you order (like pork fried rice). They are also very stingy with the sauces.

This is a new review from 01/30/2022. My husband and I placed an order to our address which we are 15 mins away. We called around 8:30 -8:50 ; didn’t receive our order until almost 9:30. As soon as we received our order I immediately called back to get a new order of chicken wings with fries due to my order coming VERY SOGGY. The manager on duty reassured us that he was sending out a new order, which never came. We called back after 45 mins of waiting which a young lady stated the driver would be here shortly with our new order which NEVER CAME AGAIN. Today 01/31/2022 we called back around 6:30pm spoke to a manger named JOHN CHANG who claimed they was not sending us a new order. If I wanted a new order I have to take my 9 month pregnant self to the store & get a refund. I kindly stated that if I have to walk 15-20 mins in the snow I would like a refund of my whole $40.00 order. He stated that when I get there I can speak to the boss. After almost an hour still currently on the phone with them , they let us know they are not allowed to take our order & now after 7 times the phone keeps magically hanging up. I am an assistant manager at a restaurant & the way that they are treating us is so poorly I will never order from this place again especially after being a loyal customer of these people for the past 7 years. I will make sure to spread my review throughout social media so that everyone I know will NOT order from this place at all ! The fact that they are giving us a hard time to remake our order or give us a full refund is disgusting.

Very small chinese restaurant that sells for take out and delivery only. Prices are fair, and food is pretty much on point. My 2 favorite are crunchy chicken with garlic sauce & chicken with vegetables and garlic sauce both with pork fried rice