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Wah's Garden: A Chinese Restaurant in Bloomfield, CT
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  2. Chinese Restaurant
  3. Connecticut
  4. Hartford County
  5. Chinese Restaurant in Bloomfield
  6. Wah's Garden

Wah's Garden

192 reviews

Wah's Garden Photos

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Hours

Monday, 11:00 AM - 10:30 PM
Tuesday, 11:00 AM - 10:30 PM
Wednesday, 11:00 AM - 10:30 PM
Thursday, 11:00 AM - 10:30 PM
Friday, 11:00 AM - 11:30 PM
Saturday, 11:00 AM - 11:30 PM
Sunday, 12:00 AM - 10:00 PM

About Wah's Garden

Wah's Garden is a restaurant located at 22 Mountain Ave, Bloomfield, CT 06002, USA, and is listed under the platform category of Chinese Restaurant. This establishment offers Chinese cuisine to local users.

Based on the available customer reviews, there is a significant discrepancy in the experiences reported. One customer expressed extreme dissatisfaction, stating they ordered boneless spare rib tips but received a different item and were asked to pay extra for the correct order. They also described the food as tasting bad, burnt, and overcooked, with a negative experience regarding customer service. This customer stated they would not return.

In response to this negative feedback, a message from "Wah's Garden" (addressed to the reviewer's name) expresses surprise at the comments, asserting that they "always use fresh ingredients and never serve leftovers." They also indicate that their records do not show a purchase from this individual, suggesting a possible misunderstanding. The restaurant encourages the reviewer to contact them directly to discuss the issue further, emphasizing their value for customer feedback and desire for positive experiences.

Due to the limited and conflicting information from the provided reviews, it is difficult to provide a comprehensive objective description of Wah's Garden's environment, services, features, or any promotional information. The single detailed review is negative, while the restaurant's response disputes the account and invites direct communication. Potential local users are advised to consider this feedback and potentially seek additional reviews or information before making a decision.

Customer Reviews

4.0
192 reviews
t
t michelle brown
Nov 16, 2024

I ordered boneless spare ribs tips they did not give me boneless told me I can bring it back but I have to pay the additional for.the amount. First I originally ordered boneless that ia not what you have me. As a coursity you should have exchanged it. I know what I ordered. Then on top of that the food does not taste good. The ribs has toooo much something in it. I have never tasted garbage like this before. Then to bad a bad attitude, and not give me what I ordered and they are burnt and over cooked yea.. i won't be back

D
Debin Lin
Mar 12, 2025

Dear Sam Bradley, Thanks for your feedback! We're surprised by your comments, as we always use fresh ingredients and never serve leftovers. Our records don't show a purchase from you, so there may be a misunderstanding. Please contact us directly to discuss this further, as we value your feedback and want all our customers to have a positive experience. /

M
Meoppies
Dec 18, 2023

Now why the 1 star? I read a review from awhile back claiming they found metal in their food, like a piece of Brillo Pad. Can confirm (look at images) they do get pieces of brillo pad in your food. From the looks of the kitchen, I'm not surprised at all honestly. Chewing or swallowing a piece of metal like this could have caused some serious damage to someone's gums. The owners / workers here are all really friendly, the food was decent, but unfortunately I do not trust coming back and hope the owner's see this review to try solving this problem in the kitchen. Clean things up in that kitchen and try not feeding the customers metal is a good start. On a positive note, the fried rice is actually really good, the food in general is average, would say 3 out of 5

t
tingting chen
Sep 25, 2023

I’ve tried all the local Chinese food and this one is by far the best. The food tastes amazing and the prices are great! Been going to the place for years!! great food...quick service, friendly owners and clean restaurant.

B
Bev D
Oct 26, 2024

I've been a customer of Wah's Garden for years after Light Star was sold to new owners and found them to become dirty and discourteous. Light Star had the best crab Rangoon but I couldn't trust them anymore. I decided to try Wah's Garden again and was happy with their chicken and broccoli, shrimp lo mein and whatever else I decided to try. The women there were mostly pleasant so I stuck them. However, yesterday I was very disappointed. I ordered the hunan chicken with mushrooms and carrots. For the first time I ordered it with pork fried rice. The rice was so dry and under cooked--not good at all. I also usually get the boneless ribs and chicken fingers combo for my son (they usually make it as a special request), however this time I was told they can't make it because "things are so expensive now" which makes no sense--they can charge a little extra if that's the case As part of their promotions, if you spend $34 you get an order of chicken fingers for free. I spent $33.15 and asked if I was to getting the promotion of chicken fingers as I was only $0.85 short. The woman said no because "the cameras were on" and she would get in trouble! How would the owner know what I ordered or paid for with the "camera". She was probably the owner. After so many years, I was so disappointed. Poor customer service and poor quality say a lot about how you value your customers and our business. I know my lack of support will not make or break your restaurant, but loyalty goes both ways. I won't be going back to Wah's Garden.

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