Uncle Chen's

Uncle Chen's is a Chinese restaurant located at 430 E Calder Way in State College, Pennsylvania. As a local establishment within the Chinese Restaurant category, Uncle Chen's provides both takeout and delivery services to the surrounding community. They can be contacted at (814) 238-1985 or via their mobile number +1 814-238-1985 for placing orders and inquiries.

Based on the online reviews from real customers, the experiences at Uncle Chen's appear to be quite varied, with some significant negative feedback alongside a positive note. One customer detailed a particularly unsatisfactory experience with a takeout order. They ordered plain lo mein and plain fried rice, requesting broccoli to be added to both with the same sauce. Upon arriving for pickup, they encountered an individual passed out in a chair near the door. After receiving their order, they found only two soy sauce packets and requested more sauce, offering to pay if necessary. They were given two more soy sauce packets and two duck sauce packets, which they felt was insufficient for feeding three people with unsauced noodles. This customer expressed strong dissatisfaction and stated they would not return due to repeated disappointments. Furthermore, they reported that the noodles, despite appearing tasty, tasted strongly of chemicals and contained hard, burnt pieces, making them inedible after only a few bites.

In stark contrast, another customer shared a positive experience with Uncle Chen's delivery service. They noted that their delivery arrived earlier than expected and that the food was "great as always." This positive feedback suggests that Uncle Chen's has a history of providing satisfactory food and efficient delivery for some customers. The reviewer also humorously mentioned that their electricity was restored shortly after the delivery, allowing them to save their leftovers, adding a personal and positive anecdote to their review.

Considering these two reviews, there is a clear divergence in customer experiences. One review highlights significant issues with food quality (chemical taste, burnt pieces), order accuracy (lack of sauce), and potentially the environment (person passed out near the door), leading to a complete loss of a customer. The other review praises the food quality and delivery speed, indicating a positive and consistent experience for that individual.

As a Chinese restaurant in State College, PA, Uncle Chen's offers both takeout and delivery services. The menu likely includes a range of standard Chinese-American dishes. The environment, based on one review, seems to be a basic setup where customers pick up their orders, and there might be issues with the general upkeep or occurrences within the premises that could impact customer perception. The services include order taking (both in person and over the phone), food preparation for takeout and delivery, and the delivery of food to customers' locations.

Features of Uncle Chen's, as suggested by the reviews, are somewhat contradictory. On the positive side, they offer delivery that can be faster than expected, and at least one customer has consistently found the food to be great. On the negative side, there are concerns about the quality of certain dishes (chemical taste, burnt pieces), potential issues with order accuracy (missing or insufficient sauces), and possible issues with the environment of the pickup area. The willingness of the staff to provide additional sauces upon request, albeit in limited quantities according to one review, could also be considered a feature of their service.

Currently, there is no specific promotional information available in the provided text. Local users in State College interested in learning about any special offers, discounts, or new menu items at Uncle Chen's are encouraged to contact the restaurant directly using the provided phone numbers.

For local users in State College looking for a Chinese restaurant offering takeout and delivery, Uncle Chen's presents a mixed profile based on recent customer feedback. While one customer reported a severely negative experience with food quality and service, another has consistently enjoyed their food and delivery service. Potential customers might want to consider these contrasting views when making a decision. It may be prudent to inquire about the preparation methods and ingredients of specific dishes when placing an order, especially if there are concerns about food quality.

The positive review suggests that Uncle Chen's is capable of providing great food and efficient delivery. However, the negative review raises serious concerns about food safety and quality control. The discrepancy between these experiences indicates a potential inconsistency in their operations. Local users who have had positive experiences in the past might continue to patronize Uncle Chen's, while new customers might approach with caution and consider trying a small order first to assess the current quality and service standards.

In conclusion, Uncle Chen's in State College, PA, is a Chinese restaurant offering takeout and delivery. Customer reviews present a polarized view, with one highlighting great food and fast delivery, while another details significant issues with food quality, order accuracy, and the pickup environment. Local users should consider these contrasting experiences when deciding whether to order from Uncle Chen's.