Twin Dragons Grand Buffet

Welcome to Twin Dragons Grand Buffet, a Chinese restaurant located at 1479 Asheville Hwy in Brevard, North Carolina. As a "Grand Buffet," this establishment likely offers an extensive selection of Chinese-American dishes presented in a self-service buffet format, allowing diners to sample a wide variety of appetizers, main courses, soups, and desserts. Additionally, the mention of a hibachi grill suggests a station where food is cooked fresh to order by a chef, adding another dimension to the dining experience at Twin Dragons Grand Buffet.

Based on customer reviews, the environment at Twin Dragons Grand Buffet appears to be geared towards a buffet-style dining experience, likely featuring a spacious layout to accommodate numerous food stations and seating for a large number of guests. While specific details about the decor are not provided, buffet restaurants typically aim for a comfortable and functional setting that can cater to families, groups, and individuals looking for a diverse meal selection.

The primary service offered at Twin Dragons Grand Buffet is its extensive buffet. According to one reviewer who visited earlier in the day, the food quality has the potential to be quite good, suggesting a 4-star experience during peak hours when the food is likely to be fresher. The presence of a hibachi grill indicates that made-to-order dishes are also a feature, offering an alternative to the buffet selections where customers can choose their ingredients and have them cooked in front of them.

However, a significant concern raised by a customer who dined closer to the restaurant's closing time of 8 pm was the quality of the food on the buffet later in the evening. This reviewer noted that while the food was still hot, it appeared to have been sitting for a considerable amount of time, resulting in a decline in texture and palatability. Specific examples included sweet buns that were hard instead of soft and an egg roll that was so tough it was inedible. This suggests a potential issue with maintaining the freshness and quality of the buffet items as the end of the service approaches.

Despite the negative experience with the late-evening buffet food, the reviewer did commend the waitstaff, describing them as "great," "very friendly," and "efficient" in their tasks of refilling water and clearing plates. This positive feedback indicates that the service provided by the front-of-house staff is a strength of Twin Dragons Grand Buffet.

A notable incident occurred when the same reviewer approached the hibachi grill area at 7:40 pm, twenty minutes before the posted closing time, out of curiosity about the menu. The cook at the first station reportedly glared at the reviewer and rudely stated, "we're closed!" This interaction suggests a discrepancy between the restaurant's stated closing time and the availability of certain services, specifically the hibachi grill. It also raises concerns about the customer service provided by some of the kitchen staff.

Based on this experience, the reviewer proposed two potential solutions for the management: either maintain the full buffet service until the stated closing time of 8 pm, justifying the buffet price paid by diners arriving later, or offer a discounted buffet price after 7 pm and clearly communicate that the grill closes at 7:30 pm. These suggestions highlight the importance of aligning service availability with advertised hours and pricing to ensure customer satisfaction.

The reviewer indicated a willingness to give Twin Dragons Grand Buffet another chance, but specifically during their opening hours around 11 am to ensure the food is fresh, or by ordering takeout, with the expectation that takeout orders would be cooked fresh. This suggests that while the buffet experience later in the day was unsatisfactory, there is an underlying belief that the food quality is better when it is freshly prepared.

Another brief comment from a different reviewer expressed appreciation for the variety of foods offered by Asian restaurants in the area, describing them as "well seasoned and delicious." While this comment doesn't specifically detail Twin Dragons Grand Buffet, it offers a general positive sentiment towards Asian cuisine, which Twin Dragons Grand Buffet aims to provide.

Currently, specific promotional information for Twin Dragons Grand Buffet is not available in the provided reviews. Buffet restaurants sometimes offer lunch specials, early bird discounts, or family deals. To learn about any current promotions or special offers at Twin Dragons Grand Buffet, it is recommended to contact them directly at (828) 883-3197 or +1 828-883-3197. You can also inquire about their hours of operation, the availability of the hibachi grill at different times, and their takeout options.

In conclusion, Twin Dragons Grand Buffet in Brevard, NC, offers a wide selection of Chinese-American dishes in a buffet setting, along with a hibachi grill for made-to-order items. Customer reviews suggest that the food quality may be better earlier in the day when it is likely fresher. There are concerns about the quality of the buffet food closer to closing time and potential inconsistencies in service, particularly regarding the hibachi grill's availability and the attitude of some staff. The waitstaff, however, received positive feedback for their friendliness and efficiency. If you are considering dining at Twin Dragons Grand Buffet, it might be beneficial to visit during earlier hours or inquire about their takeout options to ensure a better experience. For the most up-to-date information on their services, hours, and any promotions, please contact Twin Dragons Grand Buffet at (828) 883-3197 or +1 828-883-3197. Their address is 1479 Asheville Hwy, Brevard, NC 28712, USA.