Tops China Restaurant

Tops China Restaurant is a Chinese restaurant located at 6829 Forest Hill Ave in Richmond, Virginia. As a member of the Chinese Restaurant category, Tops China Restaurant provides a range of Chinese culinary options to the local community, primarily focusing on take-out and potentially delivery services. Customers can place orders or make inquiries by calling (804) 272-0139 or using the mobile number +1 804-272-0139. Recent online customer reviews offer a mixed perspective on the restaurant, highlighting both positive aspects such as pricing and portion sizes, as well as potential inconsistencies in food preparation and value.

One customer reported a positive experience, describing Tops China Restaurant as offering "great standard Chinese food for great prices." They specifically praised the "good portions," especially with the dinner combo meals, suggesting a favorable value proposition for customers seeking a substantial amount of food at an affordable price. This reviewer also highlighted a potential way to obtain even better prices by ordering through their website, identified as "mealage." The staff interaction was also noted positively, with the woman who handed over the order being described as "very nice" and proactively informing the customer about their website for potentially better deals. The specific items ordered by this customer included the small chicken and broccoli, crab rangoons, and the sesame chicken dinner combo, all of which contributed to their positive impression.

However, another customer shared a significantly less favorable experience, focusing on a specific dish: shrimp egg foo young. This reviewer stated that they have been ordering this particular dish from various Chinese restaurants, including Tops China, for a long time. Their expectation, based on past experiences, was to receive three shrimp egg patties with their meal, regardless of whether it was a lunch or dinner order, with only the price typically changing. However, on a recent order from this specific Tops China location, they received a discrepancy in the number of patties, with one container holding only one pattie and the other containing two. This inconsistency led the customer to feel "played" and that they had spent too much money for not receiving the expected quantity. They expressed the opinion that if the standard serving size had changed, customers should be informed of these changes beforehand to allow them to decide if they still wished to order the meal. As a result of this experience, the reviewer stated that they would no longer be patronizing Tops China and mentioned knowing other establishments that provide three patties for the same price, implying a lack of competitive value in this instance.

The provided reviews do not offer any specific details about the environment or ambiance of Tops China Restaurant. Both reviewers described take-out experiences, with one picking up their order and the other presumably doing the same. Therefore, it is not possible to provide an objective description of the restaurant's interior setting or atmosphere based on the available feedback. The focus of the reviews is primarily on the food quality, portion sizes, pricing, and service aspects related to take-out orders.

In terms of services, Tops China Restaurant offers take-out, and potentially delivery given the nature of online ordering platforms. They emphasize good prices and portion sizes, particularly with their dinner combos. They also appear to have an online ordering system through a platform called "mealage," which may offer better pricing. The staff is described as being nice and helpful in at least one instance, providing information about potential cost-saving measures through their website. However, the inconsistency in fulfilling orders according to past standards, as highlighted by the shrimp egg foo young review, suggests a potential issue with quality control or communication regarding changes in serving sizes.

The features of Tops China Restaurant, as perceived through these reviews, include generally affordable pricing, especially for dinner combos, and generous portion sizes. The availability of online ordering through "mealage" for potentially better prices is another notable feature. However, a potential negative feature is the inconsistency in food preparation or serving sizes for certain dishes compared to customer expectations based on past experiences. The lack of clear communication regarding any changes in standard servings could also be considered a drawback.

Currently, the provided information includes a mention of potentially better prices when ordering through their website ("mealage"). This can be considered a form of promotional information, encouraging customers to use their online platform for potential cost savings. However, no other specific promotional offers, discounts, or featured menu items are mentioned in the provided reviews. To obtain more detailed information about any current promotions or specials, customers would need to visit their website or contact the restaurant directly.

In conclusion, Tops China Restaurant in Richmond, VA, seems to offer standard Chinese food at competitive prices with generous portions, particularly with their dinner combos. Ordering through their website ("mealage") may provide additional cost benefits. However, potential customers should be aware of potential inconsistencies in food preparation or serving sizes compared to past expectations, as highlighted in a recent review regarding the shrimp egg foo young. While one customer praised the friendly service, the other's experience suggests a lack of communication regarding changes in standard offerings. For local users seeking affordable and substantial Chinese take-out, Tops China Restaurant may be a viable option, but it is advisable to confirm serving sizes and pricing when ordering, especially if relying on past experiences with specific dishes.