Tom's Dim Sum

Tom's Dim Sum on Arch Street in Philadelphia's Chinatown is an absolute gem! Conveniently located near our hotel, it became our go-to spot, with visits on both New Year’s Eve and New Year’s Day after the parade. The standout experience? Being served by a robot waiter—it added such a fun and modern twist to our meal! The food was unforgettable. The scallion pancakes were perfectly crispy and flavorful, and the noodles were so delicious I’ll be dreaming about them for ages. Every dish we tried was fantastic, and the warm atmosphere made it the perfect spot to unwind during the holiday festivities. Tom’s Dim Sum is a must-visit for anyone craving authentic, comforting, and exciting Chinese cuisine!

Service was stellar, The staff was super attentive- refilling our water and checking in on the table. And replacing the dumpling sauce which was (AMAZING)!!!! sweet and savory!! We were seated almost immidiately, And order was placed within 10 minutes of our arrival. I ordered the steamed chicken dumplings and wow! The texture was excellent , the filling was delicious and that dumpling sauce again, was such an enhancer for the meal. We also got the crab Rangoon, the spicy tofu, the vegetable dumplings and a v steamed vegetable bun. My favorite plate was the crab rangoon and the steamed dumplings. Vegetable dumplings had a filling of cabbage , carrot and some other vegetables, they were light and tasted good with soy sauce. The restaurant itself was very clean and well kept- brimming with life and plants. Quaint atmosphere and gentle energy. Would definitely reccomend- They also sell soup dumplings, which I didn’t try but they sounded amazing , and you suck the filling out through a small punctured hole!! A menu is posted outside so you are able to look at it before entering- Parking however was a little difficult to find. We parked around the corner in a paid lot , which was like .75 or 1.50 for an hour. There’s a lot of really cute shops on the street aswell so adventuring is accessible. Perfect for a lunch date on the town

This is a great location across from the hotel or to get out of heat with a lot of seating. Service was great and price is very cheap. However, the food was not bad but seemed like it was sitting, waiting to be served versus fresh or at least recently made. We ordered and got our food within 5 minutes. Everything was hot but felt like it was sitting under a heating lamp, if that makes sense. We got scallion pancakes, which were large, non greasy and did not skimp on scallions. We also got pork soup dumplings and spicy pork fried dumplings. The fried dumpling was fried perfectly with the crust but very doughy. We also had chicken skewers (curry flavor I believe) which were very large and general so chicken and veggies (great variety).

Delicious dim sum with fun surprises like a robot waiter! The scallion pancake and dumplings were standouts. Service could’ve been friendlier, but the food was worth it.

Great family friendly experience, including robot delivery! The food was delicious, with even our picky kids finishing everything in front of them. The chicken and beef dishes were packed with flavour. Soup dumplings were terrific. It all came out so fast and the portions were just right for the price paid. Highly recommended!