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Discover Tobu Oriental Eatery in Altamonte Springs, FL: A Chinese Restaurant Experience
  1. Chinese Food
  2. Chinese Restaurant
  3. Florida
  4. Seminole County
  5. Altamonte Springs
  6. Chinese Restaurant in East Altamonte Drive
  7. Tobu Oriental Eatery

Tobu Oriental Eatery

65 reviews

Tobu Oriental Eatery Photos

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Hours

Monday, 10:00 AM - 7:00 PM
Tuesday, 10:00 AM - 7:00 PM
Wednesday, 10:00 AM - 7:00 PM
Thursday, 10:00 AM - 7:00 PM
Friday, 10:00 AM - 8:00 PM
Saturday, 10:00 AM - 8:00 PM
Sunday, 11:00 AM - 6:00 PM

About Tobu Oriental Eatery

Tobu Oriental Eatery is a Chinese restaurant located at 451 E Altamonte Dr FS11, Altamonte Springs, FL 32701, USA, situated within a mall. Based on recent customer feedback, the restaurant presents a somewhat varied experience.

One customer reported a negative experience involving being skipped in line while waiting to be attended, followed by being quoted a high price of $13 for a "side of orange chicken" in a medium box, especially when a 2-entree combo was priced at $10.99. This customer, who claimed to have been visiting for over 15 years and was visibly pregnant, described the customer service as "terrible" and the pricing for the side as "highway robbery."

Conversely, another review, updated on 09/18/2024, praised "excellent service and very tasty food," noting the consistent "great quality" and "wonderful samples." This suggests that positive experiences can occur at Tobu Oriental Eatery.

A third customer described the eatery as "exit" (presumably meaning excellent) for a mall Chinese food place. They found the staff to be "attentive and quick to order" even with a long line. The price point was considered "pretty good" for the location, and the food was described as "delicious and tasty," leading them to finish their entire plate, which they don't usually do.

Key points from the customer reviews include:

  • Experiences with customer service appear to be inconsistent, with one report of poor service and others praising attentiveness.
  • Food quality is generally described as tasty and of great quality by some reviewers.
  • Pricing for certain items, particularly sides, has been a point of concern for at least one customer.
  • For a mall-based Chinese restaurant, some customers find the quality and service to be commendable.
  • The staff can be quick and efficient in taking orders, even when busy.

For local users in Altamonte Springs, FL, Tobu Oriental Eatery offers a Chinese dining option within the mall. While some customers have had positive experiences with tasty food and attentive service, there are also reports of poor customer service and potentially high prices for certain items. It may be beneficial for potential customers to consider these mixed reviews when deciding to visit.

For orders or inquiries, Tobu Oriental Eatery can be contacted at (407) 260-1074 or +1 407-260-1074.

Customer Reviews

3.0
65 reviews
J
Jennifer Pena
Apr 04, 2025

I was just here and was waiting in line to get attended. The gentleman skipped me and took the person behind me when it was very clear i was next in line. Then i asked for a side of orange chicken. Mind you I’ve been coming here for over 15 years. He filled up a medium box and i asked if they had a smaller size and he said they only had one size. Then tried to charge me $13 for a “side of chicken”. When their 2 entree combo is only $10.99. High way robbery for a “side of chicken”. Terrible customer service. Especially when you patiently waited in line, just to get skipped and watch the person behind you get taken care of first at 9 months pregnant.

D
D “Alex” H
Sep 19, 2024

Update 09/18/2024 - once again excellent service and very tasty food. Always of great quality and wonderful samples. For a mall Chinese food place, this place is exit. The staff was attentive and quick to order even with a long line. Price point was pretty good as well for the location. The food was the delicious and tasty and although I usually do not finish my whole plate in this instance I did.

D
Daisha Paz
Dec 19, 2022

Went to Chao Cajun for a quick bite to eat. It was some of the worst fried rice and chicken I have ever had. Parts of the rice were soggy others were hard like it was not mixed or cooked very well or maybe it was mixed with old stale rice. The bourbon chicken was cold, but flavorful however the honey chicken was soggy. Staff was not very welcoming. Ordering process felts rude and rushed considering there was no one else in line. I would look for other choices in the food court.

K
Kate Schmidt
Feb 06, 2025

I am so happy, I never get to eat Chinese food because of the meat factor. I have an unusual allergy. They listened to my dietary restrictions and went in the back and made me an allergy free meal! Such superb service, I will be back again!

A
Al Green
Nov 16, 2024

I ordered curry chicken and it was amazing. The best cooked to perfection chicken I have had including some 4 and 5 star sit down restaurants.

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