Thien Hong Restaurant

Thien Hong Restaurant, situated at 6749 NE Sandy Blvd in Portland, Oregon, is a Chinese restaurant that has garnered attention from local diners. Operating within the platform category of Chinese Restaurants, Thien Hong offers a variety of dishes. Based on the available customer reviews, the restaurant presents a somewhat nuanced picture, with strong points in certain dishes and service aspects, alongside areas where opinions vary.

One of the initial impressions from the reviews is the positive feedback regarding the staff. A customer described them as "super kind and helpful," which suggests a welcoming and accommodating service environment. This can be a significant factor in the overall dining experience, contributing to customer satisfaction beyond just the food itself. The same reviewer also expressed hope for the restaurant's success, indicating a fondness for the type of food offered at Thien Hong.

Several specific dishes received notable praise. The "House special fried noodles with crispy noodles" were highlighted as a favorite, earning a perfect five-star rating. The reviewer described them as "crispy and perfect," although they wished for more sauce. This suggests that this noodle dish is a standout item and a potential must-try for new customers. The "Honey walnut shrimp" also received a five-star rating, described as being "what you'd expect" but "really well done." While one minor point was that they could become a "little hard to chew after a while," the reviewer appreciated that they were "not too sweet." The "Salt and pepper squid" was another highly rated dish, receiving five stars and being noted as "perfect with rice." These positive comments indicate that Thien Hong excels in preparing certain classic Chinese-American dishes.

Other dishes received more moderate ratings with positive aspects. The "Hot and sour soup" garnered four stars, with a mention of a "little bit of spice." While one friend found it to be "too iron tasting," the reviewer personally liked it, indicating a potential variation in individual taste preferences for this soup. The "Honey Garlic spare ribs" received four and a half stars, described as "juicy" and featuring "small pieces" that are "easier to manage." The "Snow pea leaves" were rated three and a half stars and noted as "a great vegetable" option.

However, not all dishes were equally well-received. The "King pow chicken" received a low two-star rating, with the reviewer stating they "really did not like this one." This suggests that the preparation of this particular dish may not meet all customers' expectations.

One particularly insightful review provided a broader perspective on Thien Hong. The reviewer mentioned that the restaurant was "legendary" for decades but experienced a decline under new ownership. They noted that while it "isn't what it was," it has since "improved" and is now "far better than many places with higher reviews." This suggests a history of high standards and a recent recovery in quality. However, this reviewer also expressed disappointment with a seafood dish that contained imitation crab ("K-rab"), Italian broccoli, and courgettes. While acknowledging that "the prices are good," they stated a preference for paying more for better quality ingredients in certain dishes.

This same reviewer also offered a perspective on service in Chinese restaurants, suggesting that a less fawning and more direct approach is often typical and should not necessarily be seen as "bad" service. They drew a humorous comparison to expecting a pedicure with a McDonald's Happy Meal, implying that the focus in many authentic or better Asian restaurants is primarily on producing great food rather than elaborate atmosphere or overly attentive service.

Based on these reviews, the environment of Thien Hong Restaurant is not explicitly described in terms of decor or ambiance. However, the comment about "better asian restaurants don't fuss with atmosphere" might suggest a more functional and less ornate setting, prioritizing the food itself. The fact that one reviewer noted being the only ones in the restaurant at the time of their visit could indicate varying levels of business, though this was just a snapshot in time.

The services offered by Thien Hong likely include dine-in, and takeout is also a strong possibility given the nature of many Chinese restaurants. Delivery services are not explicitly mentioned but are also a common offering for similar establishments. The positive comment about the staff being "super kind and helpful" suggests a positive aspect of their customer service, even if it might not align with the overly attentive style some diners expect in other types of restaurants.

The features of Thien Hong Restaurant appear to be its long history in Portland, its recent improvement in food quality after a period of decline, and its specialization in a range of classic Chinese-American dishes, with some standout items like the house special fried noodles, honey walnut shrimp, and salt and pepper squid. The use of potentially lower-cost ingredients like imitation crab in some seafood dishes is a point of concern raised by one reviewer. The pricing is generally considered good, though some customers might prefer higher quality ingredients even at a slightly higher cost.

Currently, there is no specific promotional information available in the provided reviews. Customers primarily comment on the food and service experiences. To learn about any current promotions, discounts, or special offers at Thien Hong Restaurant, it would be best to contact them directly using the provided phone numbers.

In conclusion, Thien Hong Restaurant in Portland offers a Chinese dining experience with a history of serving the local community. Recent reviews indicate kind and helpful staff and highlight several well-received dishes, suggesting that they have strengths in their culinary offerings. However, there are also mentions of inconsistencies in food quality, with one reviewer noting the use of less premium ingredients in a seafood dish. The service style may be more traditional for a Chinese restaurant, focusing on efficiency rather than excessive attentiveness. For local users seeking a Chinese meal with a mix of well-regarded classics and a no-frills approach, Thien Hong Restaurant on NE Sandy Blvd is an option to consider. It might be beneficial to try some of their highly rated dishes while being mindful of the potential for variability in other menu items.

For those interested in experiencing Thien Hong Restaurant, they are located at 6749 NE Sandy Blvd, Portland, OR 97213, and can be contacted at (503) 281-1247 or +1 503-281-1247 for inquiries about their menu, hours, and any current specials. Given the range of opinions, trying a few of their recommended dishes might be the best way for new customers to form their own impression.