The Wok

Situated at 11508 Providence Rd in Charlotte, NC, The Wok operates as a Chinese restaurant that also features some Japanese cuisine on its menu. This establishment offers both takeout and dine-in options for local users seeking a variety of Asian-inspired dishes. Based on recent customer feedback, experiences at The Wok appear to be somewhat varied, with both positive and negative aspects highlighted.

Regarding the environment, one customer who dined in noted that upon entering, they were met with an aroma of "disinfectant and fried Chinese foods." However, this same reviewer also commented that the restaurant "looked very clean," which they appreciated. They also mentioned being greeted immediately, even though they were the only couple present at the time. The use of "thick plastic plates" for serving food was also observed during their dine-in experience.

The services at The Wok include both pickup (takeout) and dine-in options, as indicated by the customer reviews. The availability of phone numbers, (704) 847-2088 and +1 704-847-2088, suggests that customers can easily place orders for pickup or make inquiries. The fact that one reviewer had ordered from The Wok for pickup multiple times prior to their dine-in experience indicates that takeout is a regular service offered.

Customer feedback on the food at The Wok presents a mixed perspective. One reviewer expressed significant dissatisfaction, stating they would "never order from here again" due to "subpar food." This customer specifically criticized several dishes, including the teriyaki chicken on a stick (described as "dry as a desert and burnt"), the subgum wonton soup (noting "ZERO flavor"), the egg rolls and beef and broccoli (deemed "just ok"), and the hibachi steak and scallops (which reportedly had very little steak and scallops and was also just ok). This review paints a picture of inconsistent food quality across different menu items.

Conversely, another customer who typically orders for pickup had a more positive experience with certain dishes. They specifically praised the "fried dumplings," noting that they are deeply fried and filled with chicken instead of pork, which they found to be a successful variation. This reviewer also lauded the "sesame trio" as being "full of flavor" with "perfectly fried" rice, a generous amount of broccoli, and a "huge portion of meat." They did mention that the shrimp in the trio had more breading than shrimp but found the beef and chicken to be well-prepared and sauced. This positive feedback suggests that some dishes at The Wok are well-received.

The same customer who enjoyed the sesame trio had a less favorable experience with a Japanese dish, the hibachi shrimp and chicken, which they ordered during their dine-in visit. Despite having had good experiences with Chinese dishes from The Wok on previous occasions, they found the hibachi to be lacking in flavor, describing the chicken as tasting like broiled chicken and the shrimp like steamed shrimp, with nothing "spectacular" about it. They did note that the accompanying "shrimp" sauce was the most flavorful element on their plate, and the rice was "really good." This suggests that while The Wok is primarily a Chinese restaurant, the quality of its Japanese offerings may not be as consistent or well-received.

One feature highlighted by a customer was the unique preparation of the fried dumplings, which are described as deeply fried rather than steamed and pan-fried. The use of chicken as a filling instead of pork is also a notable characteristic of this dish at The Wok. Another feature mentioned was the generous portion size of the sesame trio.

Currently, no specific promotional information for The Wok is available in the provided reviews. Local users interested in any special offers, discounts, or new menu items are encouraged to contact the restaurant directly via the phone numbers provided. Inquiring about daily specials or any ongoing promotions might provide additional value for potential customers.

In conclusion, The Wok Chinese Restaurant in Charlotte offers a mix of Chinese and some Japanese cuisine with both takeout and dine-in services. Customer experiences vary, with some praising specific Chinese dishes like the sesame trio and fried dumplings, while others express disappointment with the flavor and quality of other items, including some of the Japanese offerings and other Chinese dishes. The cleanliness of the dine-in area was noted positively by one reviewer. Local users considering The Wok may find it beneficial to inquire about specific dishes or current promotions directly with the restaurant due to the mixed feedback on food quality.