- Chinese Food
- Chinese Restaurant
- Texas
- Bexar County
- San Antonio
- Far West Side
- Chinese Restaurant in Bandera Road
- The Frosty Frog
The Frosty Frog Photos










Hours
Monday, 2:00 PM - 9:00 PMTuesday, 1:00 PM - 9:00 PM
Wednesday, 1:00 PM - 9:00 PM
Thursday, 1:00 PM - 9:00 PM
Friday, 2:00 PM - 9:00 PM
Saturday, 1:30 PM - 9:00 PM
Sunday, 1:00 PM - 8:00 PM
About The Frosty Frog
The Frosty Frog is a meal takeaway located at 11619 Bandera Rd in San Antonio, Texas. While categorized as a Chinese Restaurant platform, the provided information and reviews suggest that The Frosty Frog specializes in treats such as shaved ice with a variety of flavors.
Based on customer reviews, The Frosty Frog is known for its "awesome" and "superb" customer service. The staff, particularly a young man named Evan, are highlighted for going above and beyond to assist customers, even when facing unexpected early closure. Another recurring mention is of a kind, well-mannered, and helpful young man who is frequently there, consistently making treats to perfection. The overall atmosphere seems friendly and welcoming, fostering strong customer loyalty.
The primary service offered by The Frosty Frog is takeaway, as it appears to operate from a truck or a similar setup where customers order and receive their items to go. While dine-in is not mentioned, the focus is clearly on providing high-quality treats for customers to enjoy elsewhere. Delivery options are not discussed in the reviews, so it is best to contact The Frosty Frog directly at (210) 835-5978 or +1 210-835-5978 for inquiries about delivery or any other service-related questions.
A key feature of The Frosty Frog is its range of delicious treats, particularly the shaved ice. Popular flavors include the "Salty Frog," a go-to order for many, the "tigers blood shaved ice," described as a favorite, and the "sour apple blast," loved by another family member. Customers consistently praise the quality and taste of everything they have tried over the years. The prices are also noted as being "great," offering good value for the treats provided. The fact that families drive across town to visit The Frosty Frog underscores the appeal and quality of their offerings.
Currently, there is no specific promotional information available in the provided reviews. However, the exceptional customer service and high-quality treats seem to be a significant draw for repeat customers. To learn about any potential special offers or new additions to their menu, it is recommended to contact The Frosty Frog directly via phone.
For local users in San Antonio looking for a meal takeaway that offers delightful treats and outstanding customer service, The Frosty Frog on Bandera Rd is highly recommended. Known for its delicious shaved ice in various flavors like Salty Frog and tigers blood, and praised for its friendly and helpful staff, it's a place that keeps customers coming back. For inquiries about their menu or any current promotions, please call (210) 835-5978 or +1 210-835-5978.
The Frosty Frog Location
11619 Bandera Rd, San Antonio, TX 78250, USA
Customer Reviews
We have been coming to Frosty Frog from day 1 and we have always had awesome customer service but today blew me away. The young man, EVAN, that was running the truck today informed me that they had to unexpectedly close earlier than usual. I told him no worries and began to thank him for the info and he stopped me and asked "Sir, what were hoping to order?" I told him he didn't need to worry if he had matters to attend to however, he insisted. I told him my order of one Salty Frog (our go-to order) and he said "I'm on it!". He was back with my order in less than 3 minutes with a smile on his face and told me to have a blessed evening! Needless to say, this kind of care and attention is why we come back time and time again.
My family and I love place. I've been bringing my 17 yr since he was little and now my 7 yr old loves it too. He's very particular and so am I and we love everything that we've tried over the years and the customer service is great. The tigers blood shaved ice is my favorite and my husband loves the sour apple blast. We love this place so much that we drive across town to get there and it has been well worth it every single time. The young man who is always there is very kind, well-mannered, and helpful and our treats are always made to perfection. I recommend this place ππ½ prices are great as well.
Service is straight forward. The place is very accessible with other shop and landmarks. The looney tunes - Tweety Bird ice cream was funny but nothing really special with the taste. I am fan of Mangonada but I do not like it with other big stuff in between. I am more keen on plain and a small bit of stuff. It is still nice tho but I will probably look for different place that aligned with my preference. BUT if you like to have some pickles and other stuff in your Mangonada this truck is not bad at all. Plus they also have other things to offer and other more looney tunes ice cream! Follow @roadtwoadventure for SA, TX recommended places
Love their ice. Itβs a great summer treat. This is a cherry cha-cha bear. 10/10 recommend.
Some items are overpriced. We got the strawberry/mango flavored shaved ice. The strawberry is very tasty. The mango did not taste like mango at all, it was yellow and tasted strange. We also got the mangonada which tasted delicious. The amount of chamoy they put is perfect. The MAIN issue is the annoyed guy taking the orders. We get it, you don't like your job but at least have a better attitude for the customer. He treats people like he's doing them a favor. Just wants them to hurry up, order, pay and leave. If the service was better, I would have rated this place overall 4 stars. The food is 3 stars but the service is 1 star.
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