Find My Perfect Chinese Restaurant Near Me

Considering The Exchange At Pocono Manor for Your Stay?
  1. Chinese Food
  2. Chinese Restaurant
  3. Pennsylvania
  4. Monroe County
  5. Pocono Manor
  6. Chinese Restaurant in Manor Drive
  7. The Exchange At Pocono Manor

The Exchange At Pocono Manor

11 reviews

Hours

Monday, 5:00 PM - 9:00 PM
Tuesday, 5:00 PM - 9:00 PM
Wednesday, 5:00 PM - 9:00 PM
Thursday, 5:00 PM - 9:00 PM
Friday, 5:00 PM - 10:00 PM
Saturday, 5:00 PM - 10:00 PM
Sunday, 5:00 PM - 9:00 PM

About The Exchange At Pocono Manor

The Exchange At Pocono Manor, located at 1 Manor Dr in Pocono Manor, PA, is a lodging facility that also appears to function as a wedding and event venue. While the platform category is "Chinese Restaurant," the provided information focuses on the overall experience at this establishment, including its dining and event services relevant to local users considering it for accommodation or events.

Environment: The reviews do not offer specific details about the ambiance or physical environment of the lodging itself, aside from mentioning a specific room booked for a wedding. One review does mention a pizza place inside the resort, suggesting the presence of multiple dining options on the premises.

Services: Customer service experiences appear to be significantly negative based on the provided reviews. One guest described the service at "The Exchange" restaurant (presumably within the lodging) as a "joke" due to overpriced and tasteless food. Another review details a severely negative experience with wedding planning services. This included being allegedly lied to about planned cosmetic changes to a booked room, poor communication with a new wedding coordinator, and extreme difficulty in obtaining a refund of a deposit, ultimately requiring the threat of legal action. This paints a concerning picture of their service quality, particularly concerning event coordination.

Features: The primary feature mentioned is the availability of lodging and the capacity to host weddings. However, based on the reviews, potential guests and event planners should be aware of reported issues. The in-house restaurant, "The Exchange," is described as serving tasteless and overpriced food, with specific dishes like tempura shrimp, roasted garlic mashed potatoes, and jumbo garlic shrimp receiving negative feedback. In contrast, a separate pizza place within the resort was surprisingly rated as having the "best food of the night" by one guest who had a poor experience at The Exchange restaurant.

Promotional Information: The provided reviews do not contain any positive promotional information. Instead, they serve as strong warnings against dining at "The Exchange" restaurant and express severe dissatisfaction with the wedding planning services, urging potential customers to "save your money and go elsewhere" and for brides to "save yourself the stress" by avoiding this venue.

In conclusion, while The Exchange At Pocono Manor offers lodging and wedding hosting, local users should be aware of significant negative feedback regarding the quality of food at "The Exchange" restaurant and highly problematic experiences with their wedding coordination services, including alleged dishonesty and extreme difficulties in resolving issues and obtaining refunds. Potential guests and event planners are strongly advised to consider these reviews and explore alternative options in the area.

The Exchange At Pocono Manor Location

1 Manor Dr, Pocono Manor, PA 18349, USA

Customer Reviews

2.0
11 reviews
S
Shameir Amzadally
Nov 30, 2021

This restaurant has to be a joke. the food here is tasteless and highly overpriced. We had TEMPURA SHRIMP, 3 pieces served over red cabbage. It was left in the fryer too long and there was more batter then actual shrimp. For sides I had ROASTED GARLIC MASHED POTATOES, there was no taste of roasted garlic in it. It tasted more like red-skinned potatoes and was a bit sweet. For my Entree I had the JUMBO GARLIC SHRIMP (2 orders), it was 4-5 pieces of shrimp served with risotto. The risotto was under cooked and bland, no salt. The shrimp was the only good piece of food, just barely. The bill for this meal was $91.00 and change. That's right, this food cost Ninety-One Dollars. The messed up part is that I went to the Pizza place inside the Resort and bought 2 slices of pizza and a bottle of coke, the best food of the night. Do not eat at the Exchange. Save your money and go else where, there are numerous local restaurants outside of the resort.

N
Nichole Michlik
Apr 29, 2018

This is long over due however I need to wrote this review so no other bride has to go through the experience I did. My fiance and I booked our wedding here with Evan Sharp. Upon booking we were told that a cosmetic change was going to be done to the room we had booked to make it look better. So being told that we booked. Months went by and we received a call from Nicole new wedding coordinator telling us that Evan was no longer with the company. We met with Nicole to go over our wedding and while there we asked if the cosmetic change was completed. She had no idea what we were talking about so she said she would look into it. Weeks went by and we heard nothing so we called and she said that that change was never in the plan. So we were lied to! We had to no idea what to do. We talked to Nicole about our options and then we're very slim. We already put the deposit down and I was getting a room I wasn't 100% happy about. Nicole said she we take it to management and see what could be done. Again weeks went by and we heard nothing. So I called and told her I want my money back she said she could give it back, she just had to talk to management. Again weeks went by and we heard nothing. I called and asked if I could come and get the money ahe said that it takes the financial office awhile to process that it would be out soon. A whole month went by and nothing Nicole began to ignore my texts and calls. It took me threatening to get my lawyer involved for me to recieve my deposit. This place is prides itself on wedding but they treat people like just another paycheck then people. I would never recommend thia place to any bride. Save yourself for the stress.

W
William Steyer
Nov 07, 2018

We had a very good steak dinner and a salmon dinner and 2 draft beers. Food and service was excellent.

E
Eileen Nicklaus
Sep 29, 2018

Price was great, accommodations were great, food was great and the golf course is beautiful,! Would definitely return!

M
Michelle Coles
Jul 15, 2017

Steak with sourcrout, mashed potatoes, and mustard. They over do the entire order.

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