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The Chinese Kitchen - Staten Island, NY
  1. Chinese Food
  2. Chinese Restaurant
  3. New York
  4. Richmond County
  5. New Dorp
  6. Chinese Restaurant in New Dorp Lane
  7. The Chinese Kitchen

The Chinese Kitchen

93 reviews

Hours

Monday, 12:00 AM - 10:30 PM
Tuesday, 12:00 AM - 10:30 PM
Wednesday, 12:00 AM - 10:30 PM
Thursday, 12:00 AM - 10:30 PM
Friday, 12:00 AM - 10:30 PM
Saturday, 12:00 AM - 10:30 PM
Sunday, 12:00 AM - 10:30 PM

About The Chinese Kitchen

The Chinese Kitchen is a Chinese Restaurant located at 201 New Dorp Ln, Staten Island, NY 10306. They offer meal delivery and takeout services, as well as a dine-in option. You can contact them at (347) 851-1392 or +1 347-851-1392.

Customer reviews for The Chinese Kitchen present contrasting experiences. One reviewer recounted a severely negative dining experience on New Year's Eve, citing issues such as delayed food, lack of silverware and cups, and the absence of customary items like fortune cookies or a dessert offer despite a large bill of $450. This customer attributed the poor service to understaffing and bad management.

Conversely, another customer had an overwhelmingly positive experience, proclaiming The Chinese Kitchen to have the best spareribs in the five boroughs, noting the generous amount of meat. They also lauded the restaurant as the best on Staten Island, consistently serving fresh and delicious food with large portions. Furthermore, this reviewer praised the cleanliness of the establishment and the accommodating nature of the owner, Jackie, offering a high recommendation.

Based on this feedback, The Chinese Kitchen appears to be a restaurant with the potential for excellent food, particularly the spareribs, and a welcoming owner. However, there is also a report of significant service issues during peak times, suggesting that the dining experience may be inconsistent depending on the circumstances.

Customer Reviews

3.0
93 reviews
R
Richard Mazor
Jan 01, 2019

It was one of the worst dining experiences you can ever have. I know it's New Year's Eve and you're getting slammed food didn't come out on time we had no silverware I ordered of soda we had no cups. At the end of dinner no fortune cookies no offer to purchase dessert. My bill was $450 you would think they would offer a fortune cookie and some fruit. Can't blame the waiter you was all alone. This is bad management.

A
Anthony Taylor
Apr 04, 2018

The best spareribs in the five boroughs! Tons of meat on them, not skimpy. Best restaurant on the island. The food is always fresh and delicious, with large portions. Furthermore, the restaurant is clean, and Jackie the owner is very accommodating. Highly recommended!

S
Sean
Aug 03, 2015

I just moved to the neighborhood and order take out ..It had no TASTE (chicken with string beans) & spare ribs, all I got was the bones. I called to let them know that I wasn't happy and there attitude was not nice and they said what would you like me to do and I said credit me and I will try you again. They said they can't do that!

A
Ann Lettis
Mar 02, 2019

Whether I order a delivery, or go to the restaurant, it's never a disappointment. Service is as good as the food. A big plus for me is that they will prepare a dish to your specifications.

J
Jay M
Apr 02, 2018

This is the third time we found something in our food and unfortunately the owners dont seem to care. Food was also bland and gross. They used to be the best and now they are really bad. Time to find a new place.

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