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Regarding The Cheesecake Factory in Orland Park, IL, USA
  1. Chinese Food
  2. Chinese Restaurant
  3. Illinois
  4. Cook County
  5. Orland Park
  6. Chinese Restaurant in Orland Square Drive
  7. The Cheesecake Factory

The Cheesecake Factory

5302 reviews

Hours

Monday, 11:00 AM - 10:00 PM
Tuesday, 11:00 AM - 10:00 PM
Wednesday, 11:00 AM - 10:00 PM
Thursday, 11:00 AM - 10:00 PM
Friday, 11:00 AM - 11:00 PM
Saturday, 11:00 AM - 11:00 PM
Sunday, 10:00 AM - 10:00 PM

About The Cheesecake Factory

While the platform category is Chinese Restaurant, the information pertains to The Cheesecake Factory, located at 304 Orland Square Dr, Orland Park, IL 60462, USA. Their phone number is (708) 873-3747 and mobile phone number is +1 708-873-3747.

Based on customer reviews, The Cheesecake Factory in Orland Park offers commendable service, with one reviewer describing their server as amazing and patient. The appetizer selection, including fried Mac & cheese, buffalo blasts, and crispy fried cheese, received high praise, with all being rated 10/10.

The entrees also garnered positive feedback. The Louisiana pasta was noted as delicious, with crispy chicken being a highlight. A cheeseburger was enjoyed by a younger customer. The Oreo cheesecake was also well-received as a dessert option.

However, another customer reported a mixed experience regarding the atmosphere. While initially nice, their visit was negatively impacted by a busboy who repeatedly coughed without covering their mouth. Although the waiter was described as very professional and the food was good, the repeated coughing incident led to concerns about hygiene, making the reviewer hesitant to return.

Overall, The Cheesecake Factory appears to offer delicious food and excellent service. However, potential customers should be aware of the reported concerns regarding the atmosphere and hygiene practices of some staff members.

For local users in US looking for a Chinese dining experience, please note that The Cheesecake Factory, based on the available information, is not a Chinese restaurant and offers a diverse menu including American cuisine and its signature cheesecakes. This introduction is an objective summary of the provided customer feedback.

The Cheesecake Factory Location

304 Orland Square Dr, Orland Park, IL 60462, USA

Customer Reviews

4.0
5302 reviews
G
Gabriela Robles
Jan 02, 2025

Our server was amazing and patient. For appetizers we had the fried Mac & cheese, buffalo blasts & crispy fried cheese and they were all 10/10. The Louisiana pasta was delicious and I loved how crispy the chicken was. My son loved the cheeseburger as well! Can’t go wrong with Oreo cheesecake! Will definitely be back.

m
medhop333
Jan 11, 2025

Zoom in on my fork! This was my first time visiting a Cheesecake Factory. The atmosphere was nice until the Bus Boy kept walking by coughing and didn't try to cover-up he's mouth! The waiter was very professional and the food was good (until I heard another cough). I don't believe we'll be visiting again! Thanks

J
Jaymar Villafania
Jan 06, 2025

Luncheon date with the wife, she has never been before. From the looks on every bite she had on her Steak Diane, she enjoyed herself. Steven was great! From the greeting till the end, he was on top of things.

S
Sha Greene
Sep 29, 2024

The restaurant was not busy when we arrived and gradually became full shortly afterward. It is in the mall. The food was good. I enjoyed the bread and my lunch portion herb crusted salmon. We appreciated the hostess take our group photo to celebrate our friend reunion. We haven't seen each other in several years. It was more about the company than the ambience because you can't see much from inside the restaurant. The bathroom was pretty small considering the size of the establishment.

D
Deborah W
Dec 21, 2024

Hardly any chicken in my Dinner sized Chicken Alfredo!! The male waiter told the manager I wasn’t happy. I expected at least to get extra pieces !! The manager was very cold & u friendly!! She told me they have nothing to do with the amount of chicken in the dish stated it is pre measured. Really!! She did Nothing to resolve my complaint. Waist is money!! I’ve been here many times & never has an issue. My silverware was dirty & the waiter offered me plastic utensils instead of clean silverware!! When my friend asked for some toothpicks he pointed down the hall stating they were at the bakery counter!! I went to get them for her since her & the waiter was there already!! He was already headed that way and refused to be courteous enough to bring a toothpick!! Terrible food and service!!

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