The Best Wok

Welcome to The Best Wok, your local Chinese restaurant situated at 443 Eisenhower Dr in Hanover, Pennsylvania (zip code 17331). As a Chinese restaurant, The Best Wok aims to provide a diverse menu of Asian cuisine options for the local community, catering to those seeking both familiar favorites and perhaps some new culinary experiences. You can reach them by phone at (717) 633-1388 or via their mobile number at +1 717-633-1388.

When choosing a restaurant, understanding the experiences of other diners can be helpful. Online reviews offer a glimpse into what customers have encountered at The Best Wok. It's important to consider a range of opinions to form a balanced perspective. Some customers have shared negative experiences, citing concerns about food quality, such as unusual textures and tastes in dishes like coconut chicken, shrimp toast, and egg rolls. One reviewer specifically mentioned a strong ammonia-like smell and taste in the coconut chicken, leading to a significant negative impression. This customer also expressed disappointment with the restaurant's response to their complaint, noting that only store credit was offered instead of a refund.

Furthermore, the same review highlighted an unprofessional interaction witnessed during food pickup, involving a staff member allegedly yelling at a customer over the phone regarding their phone number. This observation suggests potential issues with customer service for some patrons.

In contrast, another customer shared a positive past experience, recalling enjoyable meals with family at The Best Wok. However, their more recent visit presented a mixed experience. While the all-you-can-eat buffet was unavailable, their takeout order included chicken fried rice and crab fried wontons, along with General Tso's chicken ordered by their mother. The reviewer found the crab fried wontons to be excellent. However, they noted that the chicken fried rice contained undercooked, crunchy pieces, and the chicken in both the fried rice and the General Tso's chicken appeared to be old and discolored. This suggests potential inconsistencies in food preparation and ingredient quality.

Considering these reviews, it appears that experiences at The Best Wok can vary. While some customers have had positive experiences in the past, more recent feedback indicates potential concerns regarding food quality and customer service. When deciding whether to dine at or order from The Best Wok, it would be prudent to weigh these recent experiences alongside any personal preferences or priorities regarding food quality, service, and overall dining experience.

As a local Chinese restaurant in Hanover, PA, The Best Wok likely offers a range of standard Chinese-American dishes that are popular in the United States. These may include items such as various types of fried rice (e.g., chicken, pork, shrimp, vegetable), noodle dishes (like lo mein and chow mein), and a selection of chicken, beef, and seafood entrees prepared with different sauces and vegetables. Popular dishes like General Tso's chicken, sweet and sour chicken, Kung Pao chicken, and beef with broccoli are commonly found on such menus. Appetizers like egg rolls, spring rolls, and fried wontons are also typical offerings.

The availability of services such as dine-in, takeout, and potentially delivery would cater to different customer preferences and needs. The recent review mentioning the unavailability of the buffet suggests that the restaurant may have offered this option in the past, and it's worth inquiring directly about their current service offerings. For customers prioritizing convenience, takeout and delivery services can be significant factors in their choice.

To gain a more comprehensive understanding of The Best Wok, you may want to consider looking for additional reviews on other online platforms or contacting the restaurant directly with any specific questions about their menu, ingredients, preparation methods, or current promotions. Understanding their current practices regarding food safety and customer service would also be beneficial.

In conclusion, The Best Wok is a Chinese restaurant located in Hanover, PA, offering a variety of Asian dishes. While past experiences seem to have been positive for some, recent customer feedback raises concerns about food quality and customer service. Potential customers are advised to consider these points and perhaps seek further information before making a decision.