The Asian House

Welcome to The Asian House, a Chinese restaurant located at 2021 Rockford St in Mt Airy, North Carolina. As a local establishment in the Chinese Restaurant category, The Asian House aims to provide a Chinese dining experience for the community. They can be contacted at (336) 789-9969 or their mobile number +1 336-789-9969 for inquiries or to plan a visit.

Based on the limited online reviews available, customer experiences at The Asian House appear to be sharply divided, with strong positive feedback contrasted by a very negative report. One enthusiastic customer described The Asian House as their and their friends' "#1 go to place" when craving Chinese food. They lauded the food as "really delicious and hot to the right temperature!" This positive review also highlighted the restaurant's interior, describing it as "beautiful" and specifically mentioning their appreciation for a displayed "Chinese dress" and a fish tank. The service was noted as quick, particularly regarding drink orders. While acknowledging that the price is "a little bit expensive," the reviewer felt it was justified by the "all that food you can eat" experience, suggesting that The Asian House might offer an all-you-can-eat option or very generous portions. This customer concluded with a strong recommendation for anyone who loves Chinese food, expressing confidence that they would not be disappointed.

In stark contrast, another customer reported a highly negative experience, labeling the food as "the most horrible Chinese food!" They stated that the food had "NO TASTE" despite being hot. Upon calling the restaurant to express their dissatisfaction, they claimed to have received an "attitude" simply for saying the food lacked flavor. This reviewer explicitly mentioned that they did not seek a refund but vowed to "NEVER EVER EAT" at this establishment again, citing "disgusting bad customer service" as a major issue. This extremely negative feedback raises serious concerns about the food quality and customer service at The Asian House.

The significant disparity between these two reviews makes it challenging to form a definitive overall impression of The Asian House. One customer had a thoroughly positive experience, praising the food, ambiance, service, and value (in terms of quantity), while the other found the food completely tasteless and the customer service unacceptable. This suggests a potential inconsistency in the restaurant's offerings or service, or perhaps vastly different individual expectations and experiences.

Regarding the environment, the positive review explicitly described the interior as "beautiful" and mentioned specific decorative elements like a Chinese dress display and a fish tank. This indicates that The Asian House has made an effort to create an appealing and themed dining space. The negative review did not comment on the environment, focusing solely on the food and service.

In terms of services, both dine-in and potentially takeout are implied. The positive reviewer mentioned eating at the restaurant ("after u eat there!"), while the negative reviewer ordered food (it's unclear if it was dine-in or takeout, but the call to report the issue suggests it might have been takeout). The quick drink order service was noted as a positive aspect by one reviewer, while the customer service in response to a complaint was severely criticized by the other.

The mention of "all that food you can eat" in the positive review strongly suggests that The Asian House might offer an all-you-can-eat buffet or very large portion sizes for individual dishes, which could contribute to the perceived value despite a slightly higher price point. However, there is no explicit confirmation of a buffet option.

There is no other promotional information available in these reviews, such as specific discounts or specials.

In summary, The Asian House in Mt Airy, NC, presents a very mixed picture based on the limited customer feedback. One reviewer found it to be their top choice for delicious Chinese food, praising the beautiful interior, quick service, and generous portions (possibly all-you-can-eat). However, another customer had an extremely negative experience, describing the food as tasteless and the customer service as appalling. Potential customers should be aware of these starkly contrasting opinions. If you are drawn by the positive comments regarding the ambiance and the possibility of an all-you-can-eat experience with delicious food, The Asian House might be worth a visit. However, the serious concerns raised about the food quality and customer service in the negative review should also be taken into consideration. You can contact The Asian House at (336) 789-9969 or +1 336-789-9969 for more information or to make a reservation, keeping in mind the diverse experiences reported by other patrons.