Thai Siam Cuisine

Thai Siam Cuisine, located at 396 E Cedar Ave in Crestview, FL, aims to provide an authentic Thai dining experience. While categorized under the platform of Chinese Restaurant, Thai Siam Cuisine specializes in traditional Thai dishes.

According to recent customer feedback, the restaurant has a new building with decor that is considered very authentic. The food is generally well-received, with one reviewer stating it is "great, as always." However, a significant concern has been raised regarding the service quality since the restaurant's move to the new location.

One customer recounted a very negative experience during a special birthday lunch. They reported a ten-minute wait just for water and an over one-hour delay in receiving their food, which was not seasoned according to their request. Furthermore, they mentioned a lack of follow-up from the staff after the food was finally served, deeming this level of service unacceptable for what should be a fine dining experience. This reviewer strongly suggested the restaurant invest in professional staff training.

Another customer who ordered through Uber Eats also reported several issues. Their Pad Thai, ordered with no spice, arrived "extra spicy" with a visible clump of spice. They were also charged extra for bamboo shoots that were not included in their order. Additionally, the mango in their mango sticky rice was described as unripe and hard, like an apple, and the portion of rice was very small. Due to having used a coupon, this customer was unable to obtain a refund through Uber Eats and was directed by the restaurant to contact the delivery platform for complaints.

These recent reviews suggest that while Thai Siam Cuisine may offer a pleasant environment with authentic decor and potentially good food, there are significant concerns regarding the consistency of service both in-house and through delivery partners, as well as the accuracy of orders and food preparation. Local users considering dining at or ordering from Thai Siam Cuisine should be aware of these recent experiences.

No specific promotional information was available in the provided reviews. Customers may want to inquire directly with the restaurant at (850) 423-4510 or +1 850-423-4510 for any current specials or promotions.